Arctica WordPress Theme

Comments (23)

1. Graham Maltby

   Reply ↓

   Hi,

   I am helping a friend update and secure her site. The web developer has used your ARCTICA theme but has since dropped out of contact. Thus we do not have login details required to access the updates.

   Is there any way to identify her ownership of the theme and again get updates?

   Thanks,
   Graham

   1. Zlatko

      Reply ↓

      Hello Graham,
      thanks for contacting us. I am sorry, there is no such a possibility. Moreover, theme Arctica was removed from the market place recently and now is available in our club, as you probably has noticed. Now, it comes with unlimited license usage and much more bonuses for all of our clients that subscribe their license /valid for a 1 year/.
      Thanks for understanding.
      Best regards,
      Zlatko

2. Philip Jordan

   Reply ↓

   I have Arctica from themeforest and it is no longer available for download and my website is down because of the theme. I need the latest version and need to know if it is corrupt again or vulnerable to the hacks in which it has had past problems

   1. Zlatko

      Reply ↓

      Hello Philip,
      Theme is now available only at https://www.ait-themes.club/wordpress-themes/arctica as the theme has been removed from Themeforest market place.
      If you plan to update theme you have an option to subscribe for any of available packages /single theme, business, premium …/ in our club:
      After subscription you can download new updates when you are logged at: https://system.ait-themes.club/join/tf. You’ll get all the benefits from our services – getting free updates, access to support forum, use theme for unlimited domains or projects. You can search through our knowledge base, access online documentation and video tutorials.

      The price includes:
      – product updates – we continuously add new features/languages, keep themes/plugins compatible with WordPress and the other plugins that are implemented with our templates, security updates, fixing the bugs
      – semiautomated updates thanks to our AIT Updater plugin /free/: https://www.ait-themes.club/documentation/#updater-plugin
      – access to premium customer support, where our Ait-Themes team is ready to help your with any theme-regarding issue: Customer Support is provided Monday to Friday from 8am to 5pm Central European Time.
      – unlimited license usage – for as many as you like domains or web projects
      – access to all new products /themes, plugins, graphics/ that we are going to add on http://www.ait-themes.CLUB during validity of your membership /basic, premiumX or directory/
      – after the period of 12 months you can still continue using our products – no restrictions

      The price doesn’t include:
      – theme customization or modification (due to capacity reasons)
      – an additional services: https://www.ait-themes.club/services/

      Kind regards, Zlatko

3. Philip Jordan

   Reply ↓

   Question on the theme

   thank you

4. Marcel

   Reply ↓

   Hello,
   In 2013 I purchased the Arctica theme for a client of mine, http://www.monumentenstad.nl. Nowadays the slider doesn’t work correctly anymore. I can’t replace the slides, which now causes that I can’t activate SSL due to an unsafe link to the slide image.
   I have Revolution Slider version 4.2.1 and according to https://revolution.themepunch.com the most recent version is 5.3.
   Could you please help me with this?
   Best regards.

   1. Zlatko

      Reply ↓

      Hello Marcel,
      Thank you for your message and question:
      Theme is now available only at https://www.ait-themes.club/wordpress-themes/ as the theme has been removed from Themeforest market place.
      If you plan to update theme you have an option to subscribe for any of available packages / products in our club:
      After subscription you can download new updates when you are logged at: https://system.ait-themes.club/join/tf. You’ll get all the benefits from our services – getting free updates, access to support forum, use theme for unlimited domains or projects. You can search through our knowledge base, access online documentation and video tutorials.

      The price includes:
      – product updates – we continuously add new features/languages, keep themes/plugins compatible with WordPress and the other plugins that are implemented with our templates, security updates, fixing the bugs
      – semiautomated updates thanks to our AIT Updater plugin /free/: https://www.ait-themes.club/documentation/#updater-plugin
      – access to premium customer support, where our Ait-Themes team is ready to help your with any theme-regarding issue: Customer Support is provided Monday to Friday from 8am to 5pm Central European Time.
      – unlimited license usage – for as many as you like domains or web projects
      – access to all new products /themes, plugins, graphics/ that we are going to add on http://www.ait-themes.CLUB during validity of your membership
      – after the period of 12 months you can still continue using our products – no restrictions

      The price doesn’t include:
      – theme customization or modification (due to capacity reasons)
      – an additional services: https://www.ait-themes.club/services/

      Hope this will help.
      Best regards,
      Zlatko

5. Luiz

   Reply ↓

   Is it a single payment for the staff or is the renewal paid?

   1. Zlatko

      Reply ↓

      Hello Luiz,
      the price of product includes:
      – access to theme updates
      – access to custom supports
      – unlimited license usage
      After 1 year you are free to decide to prolong your subscription. If not, you can still continue using the theme, no problem.

      Best regards!
      Zlatko

6. Philip Jordan

   Reply ↓

   I have Artica on a site I built years ago. I want to get it again to upgrade it, however I do not want to lose the custom code I put in. How would I go about this? Also, I am wanting to upgrade it from vs 2.3, will this fix the mobile look of the theme? Right now, on my phone, it takes half the phone width.
   Thanks!
   Phil

   1. Zlatko

      Reply ↓

      Hello Phil,
      each theme update will rewrite any custom code, therefore to avoid loosing the changes we recommend to use Childe theme. The current (supported) theme version is v2.44. Theme use Adaptive design, you can check the look of view on your smartphone: http://preview.ait-themes.club/index.php?t=arctica.
      There was issued Revolution Slider responsive fix with version 2.34 .
      Hope it will help you.
      Best,
      Zlatko

7. Angelysprod

   Reply ↓

   Hello,

   Since the last update of the theme to 2.45, the responsive mobile version no longer works correctly…

   Thanks

   1. Zlatko

      Reply ↓

      Hello,
      thanks for asking. I have noticed you have opened ticket via support forum https://system.ait-themes.club/support/topic/80886
      You’ll receive the answer there.
      Have a great day!
      Zlatko

8. Robert Holzler

   Reply ↓

   I have been trying for days to purchase the Arctic template and keep getting a generic “something went wrong” error. I have submitted multiple messages through the Pre-sale questions tool and have not received any response. How can I contact you to resolve this?

   1. Zlatko

      Reply ↓

      Hello Robert,
      please find the answer posted via private message. Shouldn’t you still missing it, please contact us back.
      Kind regardsd!
      Zlatko

9. Alen

   Reply ↓

   Hi, after site migration Arctica theme have some issues. This is error: Failed to load plugin url: http://thetahr.com/wp-content/themes/arctica/AIT/Framework/Shortcodes/pluginScript.php?plugin=columns&from=/wp-admin/post.php?post=8171&action=edit
   I do not have old theme files for reinstall, and if I buy new theme, will that be repaired?
   Please help.
   Alen

   1. Zlatko

      Reply ↓

      Hello Alen,
      thanks for your message. All of our products are supported by our team, you should use the latest theme version. In general, support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible.
      Thanks for understanding.
      Kind regards!
      Zlatko

10. Linley

    Reply ↓

    Hello have built a website with Artica theme bought on ThemeForest, but it’s not supported anymore and need to update as I have updated my WordPress. Can you help me

    1. Zlatko

       Reply ↓

       Hello Linley,

       thanks for contacting us back.
       Theme is now available only at https://www.ait-themes.club/wordpress-themes/ as the theme has been removed from Themeforest marketplace.
       If you plan to update theme you have an option to subscribe for any of available packages or for single product in our club in order to get the license to use the theme: https://www.ait-themes.club/pricing-sign-up/ -> it’s also possible when you are logged in our system (GDPR requirements are introduced too).
       After subscription you can download new updates when you are logged at: https://system.ait-themes.club/join/tf. You’ll get all the benefits from our services – getting free updates, access to support forum, use theme or plugin for unlimited domains or projects. You can search through our knowledge base, access online documentation and video tutorials.

       The price includes:
       – product updates – we keep themes/plugins compatible with WordPress CMS and the other plugins that are implemented with our templates, security updates, fixing the bugs, etc.
       – semi automated updates thanks to our AIT Updater plugin /free/: https://www.ait-themes.club/documentation/#updater-plugin
       – access to premium customer support, where our Ait-Themes team is ready to help your with any theme-regarding issue: Customer Support is provided Monday to Friday from 8am to 5pm Central European Time.
       – unlimited license usage – for as many as you like domains or web projects
       – access to all new products /themes, plugins, graphics/ that we are going to add on http://www.ait-themes.CLUB during validity of your membership (in case when you decide for Full or Lifetime Membership)
       – after the period of 12 months you can still continue using our products – no restrictions, once you are intended to get an access to further product updates, you should consider renew or prolong your membership after 1 year for the same price. You have also the option to get Lifetime Membership with unlimited access to product updates.

       The price doesn’t include:
       – theme customization or modification (due to capacity reasons)
       – an additional services: https://www.ait-themes.club/services/

       Hope this will help.

       Kind regards!
       Zlatko
       AIT team

11. Nicole

    Reply ↓

    Hello. I’m actually using Artica 2.35 purchased when it was ThemeForest. I want to update to the last version, 2.49, but have a few questions before doing it.

    • Is it going to be easy to update, or I might get problems or compatibilities concerns. (I’m not a programer and my knowledge is quite limited)
    • As the theme has not been updated since November 2018, do you plan to update it or not.

    Thank you.

    1. Zlatko

       Reply ↓

       Hello Nicole,

       thanks for asking and getting back on this.
       * There shouldn’t be any issue, anyhow before update you should back up your website
       * We check our products on regular basis and if it is necessary we update the theme. In fact, it is our core business to keep our products up-to-date.

       If there’s anything else We can help you with, please let us know.

       Kind regards!
       Zlatko
       AIT team

12. wessel

    Reply ↓

    Hi Zlatko,

    After updating to WordPress 5.5 there appears to be an issue related to the arctica theme. The backup plugin complains that there is JavaScript or JQuery error (https://updraftplus.com/do-you-have-a-javascript-or-jquery-error/). The only way to get things working is to change the theme from arctica to default.

    Is there a solution for this issue?

    1. Zlatko

       Reply ↓

       Hello there,

       thanks for writing in and for feedback. The new theme release we have planned on Thursday (2020-8-27).
       If there’s anything else We can help you with, please let us know.

       Have a good day!
       Zlatko
       AIT team