How to resolve cURL error message

Updated: February 15, 2017

In Plugins or Themes page of WordPress dashboard you may notice error message which doesn’t allow you install plugins or themes directly from

Example of error message when plugins cannot be loaded on Plugins page: cURL error 7: couldn't connect to host in the plugins area

Problem may be that your hosting doesn’t allow outgoing connection to our API, so it’s necessary to allow connection on the hosting side. Contact please your hosting provider for more information.

Note please, also function curl_exec() have to be allowed to use automatic updates. More information in article Function curl_exec() required for themes and plugins updates

Author: Ivan Hudak

Support Manager

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