Item Reviews WordPress Plugin

Reviews and Rating Plugin
Compatible themes: Categories: BusinessFinder+ City Guide Directory+ Event Guide FoodGuide

Translated into 28 languages

intro intro intro

This plugin adds ability for the users to rate and review listed content. Star rating is added to the items. Reviews can be set to be approved by website admin firstly before its posting. Each item category can have own rating criteria.

Join our club and get access to all our products

Last UpdateJuly 10, 2020
WordPress 5.x
Translated Languages 27
Compatible Browsers IE9+, Chrome, Firefox, Safari
Layout Responsive
GDPR Compliant yes
v3.0.2 July 10, 2020
- Fix: API keys & WP Multisite
v3.0.1 May 27, 2020
- Fix: Plugin Activation
v3.0.0 May 12, 2020
- New: Plugin Activation
v2.7 April 23, 2020
- Fixed: PHP notice after bulk edit of Item Posts
v2.6 December 12, 2019
- Added: AggregateRating structured data
v2.5 November 21, 2019
- Fixed: Reviews structured data
v2.4 October 10, 2019
- Fixed: Missing translation for "more" text in Item Reviews element
v2.3 February 7, 2019
- Fixed: Mistake in translations - "Your Nickname" was not translated
v2.2 June 7, 2018
- Added: Added option in Theme Options > Item Reviews to store IP address of review author, IP is displayed in the list of all received reviews (plugin deactivation and activation required to load updated config file)
v2.1 May 31, 2018
- Added: Captcha for reviews form (plugin deactivation and activation required to load updated config file)
v2.0 May 25, 2018
- Added: GDPR support for Item Reviews form on Item detail pages, custom notification text can be displayed within Name and Description fields (plugin deactivation and activation required to load updated config file)
v1.37 August 3, 2017
- Fix: Fixed rating calculation for Item post when ratings were updated or moved to/from trash.
v1.36 February 16, 2017
- Removed: Star hints on mouse hover
- Update: Admin email notifications
v1.35 January 20, 2017
- Fix: W3C Validation errors
v1.34 January 12, 2017
- Fix: Review approve function updated
- Added: Autofill registered user name to review form
- Added: Read-more when content is too long
v1.33 November 21, 2016
- Added: Option to restrict access for non registered users to add a review
v1.32 November 21, 2016
- Update: Compatibility with AIT permissions manager plugin
v1.31 October 24, 2016
- Update: Plugin compatibility 
v1.30 October 10, 2016
- New: Redesign of plugin admin page
- Update: POT translation files
v1.29 June 16, 2016
- Added: Added item owner notification when owner can manage reviews
v1.28 June 2, 2016
- Fixed: Prevention of less errors
v1.27 May 26, 2016
- Fixed: Fixed admin notices
v1.26 May 19, 2016
- Fixed: No ratings shown in carousels
v1.25 May 19, 2016
- Updated: Enabled to add review without rating
v1.24 May 13, 2016
- Fixed: Added missing paremeters for item review metabox
- Updated: Modified display for reviews taxonomy table not showing posts count
v1.23 May 5, 2016
- Fixed: Fixed errors when no questions are defined in the admin
- Fixed: Some translations on Item's edit page
v1.22 April 27, 2016
- Added: Added "Default OrderBy" option for Category and Location options to theme config on plugin activation
- Added: Option to enable review management for package user
v1.21 November 26, 2015
- Added: Added new new rich snippets
v1.20 November 24, 2015
- Update: Updated rich snippets
v1.19 November 10, 2015
- Update: Updated pot translation files
v1.18 November 3, 2015
- Fixed: Fixed review bulk delete action
- Fixed: Division by zero error on review trashed
v1.17 October 27, 2015
- Fixed: Admin review moderation
v1.16 October 20, 2015
- Fix: Condition when question is not in use, matching empty review rating will not be displayed
v1.15 September 29, 2015
- Added: Check if reviews rating tooltip is off-screen
v1.14 September 8, 2015
- Update: Updated admin stylesheets
v1.13 July 7, 2015
- Added: Missing textdomains
- Update: Updated pot translation files
v1.12 July 2, 2015
- Updated: Admin styles
v1.11 July 1, 2015
- Fixed: User capabilities error
- Added: Ajax support
- Update: All translations are now handled by AIT Languages plugin
v1.10 May 19, 2015
- Updated: Internal conditions
v1.9 May 12, 2015
- Updated: Notification before review is send
v1.8 May 5, 2015
- Updated: Structured data validation
v1.7 April 28, 2015
- Added: Enable / Disable email notifications
- Added: New language - Turkish (tr_TR)
- Updated: All other languages were updated
v1.6 April 21, 2015
- Fixed: Escaped non-unicode encoded strings
v1.5 April 15, 2015
- Fixed: Template loading
- Fixed: Error on edit rating form
v1.4 March 17, 2015
- Added: Multilingual notifications for administrator on new rating
- Added: Multilingual notifications for item owner on approved rating
v1.3 March 10, 2015
- Fixed: rating total on rating remove
- Fixed: rating aprroval process
v1.2 February 9, 2015
- Added: Rich Snippets support
v1.1 January 16, 2015
- Fixed: dates of reviews
- Fixed: wrong text domains for translation functions
- Updated: replaced latte macros to pure wordpress translation functions
v1.0 December 12, 2014
- Plugin released

Extend your items with Reviews & Rating

Reviews and rating can help you improve your directory business. That way regular user can make better image about services, products, etc. listed on your site. It also involves them to use your site more and contribute to improve the quality of your website via reviews.

Who made it happen?

This item was created, developed and prepared for you by the following team of great designers and developers:



Position: Programmer


Position: Designer & Front-end Developer

Trusted by amazing people

We build WordPress themes since 2008. See what are our clients say about our themes and after purchase support.


Do you have a pre-sale question or suggestion?

Feel free to write us your comment.

Comments (311)

  1. ruben

    Just have question about this “Full Membership at $99.00”
    It says that you cna get the 27 plugins?
    What are these plugins?
    Also just to be direct on the catch.
    Since I have purchased the template and I have laready purchased the events pro plugin.
    The question is :
    Do these 27 plugins includes these plugins stated below

    What is the usage also for this plugin only once or I can use it in all my websites?

    1. Zlatko

      Hello Ruben,
      thanks for asking.
      Yeah, all mentioned above plugins are included in Full Membership package.
      Secondly, you after purchase you can re-use any of our products for unlimited web projects, domains, etc. No problem. For detailed info please have a look at Terms of Use:

  2. ruben

    I just purchased the lifetime membership but their is no documentation for the item reviews

    1. Zlatko

      Hello Ruben,
      thanks for purchasing Lifetime Membership. Please have a look at the documentation page at:
      Should you have further theme/plugin-regarding questions, feel free to contact our support forum:
      Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.
      Hope it will help you.
      Kind regards!

      1. Ruben

        Support is not helping. If this will continue. I will use the money back guarantee or end my subscription

        1. Zlatko

          Hello Ruben,
          thanks for getting back on this.
          Please provide us of URL link or the number of the ticket in our support system. It will allow us to have a look closer at your issue.
          Thanks for understanding.

  3. Nick

    Hi – I’m keen to build a business directory with ratings. Is it possible to have the business owners approve the reviews themselves?

    Business listing X receives an alert for a review of his service, then can approve or reject the review?


    1. Zlatko

      Hello Nick,
      thanks for interesting in directory products.
      Admin has an option to approve or not reviews posted by visitors. Another option you might find useful is to enable login/registration before posting the review. For detailed info please check out the documentation page at:

  4. Wu-Wei

    Hi, we’re planning to build a directory for I.T. product manufacturers, and what we have in mind is a directory site that can allow manufacturers list their products within their profile. In addition, we would also like potential customers to be able to search for companies as well as search for products.
    Your theme looks very promising and if it can get the job done, we will buy the lifetime license in a second!

    Please let us know if this is possible, most directory themes we checked out only allow searching for businesses and not by products listed under that business.

    1. Zlatko

      Hello Wu-Wei,
      we are very sorry, no one of our themes supports searching for products offered by businesses.

  5. Christophe

    I bought a full lifetime license.
    Very interested in this plugin, I would have several users of the very different activity site. Can I adapt the star texts to each activity?
    Example: a restaurant, a shop, a craftsman will not have the same customer evaluation criteria.

    1. Zlatko

      Hello Christophe,

      thanks for asking. Yeah, there is an option to manage it in the following way:
      You can create unlimited Items Review divided by category, each category can have max 5 stars. Consequently each Item custom post type should have selected which category items reviews belong (or to all by default) For detailed info please have a look at the docs:
      Should you have further theme-regarding questions, feel free to post technical question directly in our dedicated support ticket system. Please login into your account at
      Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.
      Thanks for understanding.
      Best regards!

  6. Michael

    I asked this question several days ago.
    Which plugin works with the citadela directory.
    Example: items review, Paypal payment, Easy Admin

    1. Zlatko

      Hello Michael,

      thanks for contacting us back.
      Only the following plugins are compatible with Citadela theme:
      Mentioned above plugins are compatible with our older directory theme. The features they provide will be added to citadela plugins a bit later as we are working on it during these months. It is our the highest priority.

      Thanks for your understanding.

      Kind regards!
      AIT team

  7. Paul

    Can the Food Menu plugin work on the city guide theme?

    1. Zlatko

      Hello Paul,

      thanks a lot for asking. Food Menu plugin is compatible with Food Guide theme only.
      Should you have further questions, please contact us back.

      Have a nice day!
      AIT team

  8. Alex

    Before I but this addon I would like to ask you if admin can see IP address of Review sender?

    1. Zlatko

      Hello Alex,

      thanks for asking. IP address is not visible for admin by default. We didn’t add this feature supposing it is not an issue to change accessory’s IP address. Thanks or understanding.

      Kind regards!
      AIT team

  9. Alex

    Is it possible to see reviewer IP for administrator?

    1. Zlatko

      Hello Alex,

      thanks for asking. We are sorry, IP address is not displayed by default.

      Kind regards!
      AIT team

  10. Johnny Da Silva

    Good day,

    I have purchased the Business Directory Plus theme quite a while ago and now need to complete it.

    Please inform me of South African Payment options or a workaround to complete this website. I need clients to be able to pay in ZAR (South African Rands). Will the PayPal plugin of ait-themes be able to accommodate us in this respect. I am prepared to buy it only if it will work. Please let me know.


    1. Zlatko

      Hello Johnny,

      thanks a lot for contacting us back and for asking.
      PayPal plugin offers different currencies, in order to add those that are missing please have a look at the following instructions:

      Kind regards!
      AIT team

  11. Hinx

    Does your plugin allow users to upload images as part of their item review?

    1. Zlatko

      Hello there,

      thanks for asking. We are sorry, there is no option to upload images by posting item review.

      AIT team

  12. azza

    I have purchased the plugin, is it possible to have users/account holders reply to reviews on their listings?

    1. Zlatko

      Hello there,

      thanks for asking. Admin has the option to give Item author the ability to approve received Reviews via Item Reviews plugin – option take effect once the plugin is installed and activated. We are sorry, there is no option to comment reviews.

      If there’s anything else We can help you with, please let us know.

      Best regards!
      AIT team

Leave a Reply

Your email address will not be published. Required fields are marked *

Your comments help us to improve our products and services so we keep recording them. We use the comment also for future reference. For further details please see our privacy policy

Other WordPress Plugins from Our Portfolio

Pre-sale Questions