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Deutsch 
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Polski 
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български BETA
Română 
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Ελληνικά BETA
中文 (中国) 
v2.11
CreatedDecember 12, 2014
Last UpdateJuly 25, 2019
WordPress
4.9.x
Translated Languages
27
Compatible Browsers
IE9+, Chrome, Firefox, Safari
Layout
Responsive
GDPR Compliant
yes
v2.11 July 25, 2019
- Fix: Header menu bg color have to be required
v2.10 December 13, 2018
- Fix: Logo max-width
v2.9 November 29, 2018
- Fix: Item title width
v2.8 December 21, 2017
- Fix: overflow dropdown menu
v2.7 July 18, 2017
- Fix: forms WP 4.8 compatibility
v2.6 March 10, 2017
- Fix: iPhone responsive menu
v2.5 February 23, 2017
- Fix: Submenu was not reachable on iPhone
v2.4 January 12, 2017
- Update: Admin styles updated - Update: Admin styles for heading and tables to match latest WordPress version
v2.3 December 1, 2016
- Fix: Plugin script was executed even if plugin was disabled which caused several errors
v2.2 November 21, 2016
- Update: Admin styles - Fix: Enabled option to change language in profile screen
v2.1 November 10, 2016
- Updated: Updated POT language files
v2.0 October 18, 2016
- Update: Plugin refactored - Update: Updated UI - Update: Options relocated into Theme Options - Removed: Unused / deprecated functions
v1.17 August 5, 2016
- Fix: Edit Button was hidden
v1.16 July 22, 2016
- Added: Special offers to easy admin menu
v1.15 April 27, 2016
- Updated: Updated display capabilities
v1.14 February 23, 2016
- New: Compatibility with Food Menu custom type - Fix: Header Menu Text Shadow Fix - Fix: Logout redirect url
v1.13 December 9, 2015
- Fix: Responsive update
v1.12 October 6, 2015
- Updated: Updated Yoast SEO plugin compatibility
v1.11 August 18, 2015
- Fix: (for non-aitThemes) Wordpress roles can now access custom post types
v1.10 July 7, 2015
- Update: All translations are now handled by AIT Languages plugin
v1.9 June 9, 2015
- Update: Updated all translations - translated some new strings - New: Added new Ukrainian (uk) translation
v1.8 May 19, 2015
- Added: New language - Turkish (tr_TR) - Updated: All other languages were updated
v1.7 April 20, 2015
- Added support for new cpt
v1.6 March 10, 2015
Added new languages
v1.5 February 23, 2015
- Fixed: text colors and column widths - Removed: SEO by Yoast metaboxes for non-administrators - Added: access to custom post types
v1.4 February 10, 2015
- fixed default font color - fixed easy admin header menu items not showing (ait post types)
v1.3 January 20, 2015
added translations fix: easy admin header buttons translation
v1.2 December 29, 2014
fix: colorpicker, settings deleted after deactivation - disabled
v1.1 December 17, 2014
- Fixed: language switcher in easy admin
v1.0 December 12, 2014
- Plugin released
No unnecessary distractions
Users love it
This is what it looks like
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Who made it happen?
This item was created, developed and prepared for you by the following team of great designers and developers:
Jaro
Position: Programmer
Peter
Position: Designer & Front-end Developer
Maco
Position: Designer & Front-end Developer
Trusted by amazing people
We build WordPress themes since 2008. See what are our clients say about our themes and after purchase support.
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I recently purchased a theme from you. I wanted to take a minute to tell you it is absolutely the best theme I have ever used. Everything I have wanted to do I have been able to do with ease. I’m so used to fighting themes. This is truly a breath of fresh air. Please keep them coming. I’m assigning you hero status for the rest of today. 😉
Ivan and the AIT folks are golden! Very helpful support, and always willing to lend a hand.
Guys I’d really like to thank you for such a great theme! I’ve been quite pleased with the theme and support thus far. Thanks again life long customer.
Sorry, just gotta keep saying it, you rock! This thing is more fun and awesome to use the more I use it!!
Want to say a huge thank you for your support and great great service. You have been amazing and professional throughout and truly deserve all the success in the future.
Once again with your theme, and again a 5 stars rating. You listen customers waits. We ask responsive, you make huge update in code. You aways rock, I always buy !
This theme has so many great options, shortcuts and includes, and although some of the features were a bit different than what I was used to in most themes, the support was wonderful. I was a bit impatient but Ivan was able to steer me the right way every time. 🙂
This is an awesome theme. Very well designed and quite easy to use. Setup is no problem. So far I’ve not run into any problems, so many thanks to the developers of this theme.
Do you have a pre-sale question or suggestion?
Feel free to write us your comment.
Comments (173)
Leave a Reply to Andrea Barfield Cancel reply
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Hello,
Recently purchased a year subscription to your themes/plug ins and I’ve been familiarizing myself with the Event Guide theme. At the moment, I am trying to get Easy Admin up and running.
The plug-in is installed and running but does not show up on the admin panel (below events pro?)
Any suggestions?
Hello Anders,
thanks for asking. Easy Admin shows redesigned admin panel when you are logged in as an user.
Thanks for understanding.
Best, Zlatko
I also just installed the Easy Admin plugin and it is also not showing on my dashboard. I am running directory+ theme.
I’ve tried uninstalling it and reinstalling it but hasn’t shown up. What else can I do?
Thanks
Hello Nicole,
Easy Admin was designed to be used by users. Feel free to create any user’s fantom account and check it out … I’d like to kindly ask you to check our knowledge base and/or documentation
https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base
or post technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/
Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few hours).
Best,
Zlatko
is there a demo for backend?
Hello Stace,
thanks for interesting in our products:
Full demo admin is not available, but you can have any of our products (from http://www.ait-themes.CLUB) at no risk as we offer 10 days of money back guarantee. You can play around with the themes, plugins etc, and once you are interesting to upgrade your subscription into Full Membership – no problem, you can do it within 30 days by paying the difference between the prices.
In addition – each of our products is updated on regular basis – themes, plugins are kept always compatible with the latest versions of WordPress, PHP, and with some of 3rd party developers plugins like Revolution Slider, WooCommerce plugins, Wordfence, Yoast SEO, Sucuri, Schematic, etc.
Have a nice day!
AIT team
Before I purchase easy admin I would like to know when a new person registers to my site to created listing in my directory theme, do they also have the easy admin dashboard to use and manage their items?
And can the claim listing plug in also be used in conjunction with the easy admin plug in?
Thanks. And yes I will buy complete access package you currently have available! What a great offer!
Hello Nicole,
thanks for asking. Yeah, it’s possible when you have Easy Admin activated. You can have a look at the administration that is offer to your users at: https://www.ait-themes.club/wordpress-plugins/easy-admin/
Secondly, Claim Listing plugin is working a little bit in a different way: https://www.ait-themes.club/wordpress-plugins/claim-listing/ It can be managed by admin only. Anyhow, there are the more possibility given by using Permission Manager plugin: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager/
Hope this will help.
Best regards,
Zlatko
Hello Andy,
Directory membership includes all themes, all plugins, all graphics. For detailed info please have a look at: https://www.ait-themes.club/directory-membership/.
After purchase you’ll get an access to product updates and access to support forum valid for a 1 year. After that period you can continue using our products for free or you can renew the subscription at any time for the same price.
Best regards,
Zlatko
Hello,
I don’t understend where i can buy only this plugin for easy admin ?
Hello,
To check the all prices you should be logged in our system. Consequently you can purchase single products when you are logged in our system. The price of Easy Admin plugin is 45,-USD excl. VAT.
Best,
Zlatko
Hi, if I install easy admin, is it easy to access the original admin if I want more advanced functions again?
Hello Martin,
Easy Admin will change the look of view just for users. Admin uses still the same administration set in standard settings in the wordpress installation. When you inactive the plugin, user’s get the standard WP admin.
Best,
Zlatko
El precio de los complementos adiccionales cual es o por $99.- incluye todos.
Hello,
thanks for asking. Yes, the package includes all products. For detailed info please visit: https://www.ait-themes.club/full-membership/
Have a great day,
Zlatko
Hello, if the plugin is compatible EASY ADMIN network of blogs MultiSite. Can I see somewhere demo admin panel.
Hello,
thanks for asking. Yes, all of our products are compatible with WP Multisite. We are sorry, we have no demo admin: https://www.ait-themes.club/doc/how-to-enable-easy-admin-in-directory-type-theme
Best,
Zlatko
Thanks for answer.
or you can be added to the panel’s other functions such as changing the template?
My english is bad. sorry.
Hello Krzysztof,
thanks for getting back on this. Users ability to manage wordpress theme can be set by admin according the following options:
https://vimeo.com/205221716
or by using Permission manager plugin: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager
but unfortunately no one offers the option to change the theme by user (i hope i have understood you correctly).
Should you have further questions, feel free to contact us back, even posting in Polish language (we come from Slovakia), no problem to use google translator…
Have a great day!
Zlatko
Hi I bought your full package and use the easy admin plugin. Is it possible to edit the items to be called venue which suits the event manager theme? And also change the layout and order of the menus? I want to turn off special offers too. Can I add buttons to see my menu for my website as well?
Hello,
I’d like to kindly ask you to check our knowledge base and/or documentation
https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base
Or you can post technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/
Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few hours).
Thansk for understanding.
Best,
Zlatko
Hello. Can I taiyor the form to add feature options with drop down conditional answers. Could the search facility results filter the results according to these selected features? I will use the AIT business finder+ theme. Please reply asap.Thanks
Hi John,
I’m sorry but from your question it is not very clear to me which form do you mean. Your question was posted on Easy Admin site. Maybe you’re thinking about registration process? Please have a look on our blog post where we write some useful tips about that. https://www.ait-themes.club/how-to-use-packages-to-earn-you-from-directory-listings/
Regarding search results and some advanced filtering, have you seen our Advanced Filters plugin https://www.ait-themes.club/wordpress-plugins/advanced-filters/
Have a nice day
I bought the full membership, but any time I go to download a plugin, it tells me to join to buy it or log in. I go log in, and it does the same thing. What do I do?
Hello Melinda,
thanks for your message. I have checked your account at: https://system.ait-themes.club/admin/customers/detail/31782 and found out that you were able to login for three times and download some of our products. Hope everything works correctly now.
Have a great day!
Zlatko
I want to ask how to make users are able to add their own blog posts only? They are still able to add/edit/delete items but not others.
Thanks
Hello Paul,
if you are interesting to give your users the more ability in order to manage even the more custom post types, elements etc, please consider Permission Manager plugin: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager/
Should your issue still persists, please contact our support forum: https://system.ait-themes.club/support/
Best regards,
Zlatko
WTF??? https://yadi.sk/i/dftzypmD3KCJH3
У вас плагин показывает абсолютно всё, что должен видеть администратор! Та не должно быть! К примеру вот
https://yadi.sk/i/j7rEoS5m3KC5P6 видны варианты пакетов плагина, который даёт доступ к страницам и постам в зависимости от роли (пакета) пользователя! А этого не должно быть! И не говорите то это плагин не подходит вашей теме или вашему плагину EASY ADMIN!!! В первом варианте вылезает Woocommerce !!!
У вас все плагины сырые и шаблоны, хотя я на них держу 2 портала. Берите меня в помощники я вам все изъяны выявлю и исправим!
Hello again,
you can set user’s packages (permissions) depending on your needs. Consequently you can enable access to only Item Custom post type. Event more options you have by using AIT Permission manager plugin: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager/
Please kindly note, Easy Admin doesn’t change the functionality of the administration – it was designed just for a one reason – help to non-wordpress users navigate in administration much more simply and quickly.
Thansk for understanding.
Kind regards!
Zlatko
Dear,
I just add Easy Admin and it’s a great plugin. Is there a way to make sure an Administrator has to accept a post made by an author before it will be visible on the website? That would be a great option.
Kind Regards, Danny
Hello Danny,
thanks for your compliments. Yes, there is such an option. If you are intended to manage Items custom post type (or any other custom post type) before they are visible on the front-end you should follow these instructions (or install AIT Permission manager plugin): https://www.ait-themes.club/doc/how-to-create-package-assign-permissions-and-set-price-in-directory-type-theme/ (or https://www.ait-themes.club/documentation/#permissions-manager-plugin)
Best regards!
Zlatko
When i access in easy admin (user role) why i not see anything in general (add text, add location, etc)
Hello Krit,
thanks for asking. It depends on user’s package settings: https://www.ait-themes.club/doc/how-to-create-package-assign-permissions-and-set-price-in-directory-type-theme/
Should you have further theme-regarding questions, please contact our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/.
Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.
If you the owner bought Ait Themes product on Themeforest you/him/her should to register it on our Club to get support. At first you need purchase code from Themeforest that must to be validated in our system. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf
Ait-Themes team is ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time.
Thanks for understanding.
Best regards!
Zlatko
Hi there!
Is there a way to manage/edit what is shown on the Profile Page of the Easy Admin Dashboard?
Regards,
Terry
Hello Terry,
thanks for asking. feel free to have a check at the plugin’s documentatio: https://www.ait-themes.club/documentation/#easy-admin-plugin
Best!
Zlatko
easy-admin works on other themes other than ait themes ?
Hello Shrini,
we are sorry, Easy Admin plugin is compatible with AIT themes only:
– https://www.ait-themes.club/wordpress-themes/#translated-multilingual-themes
– https://www.ait-themes.club/wordpress-themes/directory-themes/
Best regards!
Zlatko
First of all really appreciate the attention to detail and work that you all put into your themes/plugins.
But… the Easy Admin plugin really needs a cleaner easier layout for the ‘best end-user experience’. After testing a variety of Directory listing themes the submission form fields can be more simple or customize without the wordpress backend look. If you needed I can email some example themes I have purchased that have a good ‘add listing’ or ‘submission form’ for your review.
Here are a few recommendations: (Needs a modern; non-technical look)
1. Remove or have the option to remove wordpress metaboxes ‘discussion’ , ‘revolution slider options’ , ‘post attributes’ , ‘author options’. These seem to be unimportant to the end-user.
2. Event Categories / Item Categories / Item Locations should have option to select ‘1’ category or location.
3. Better understanding of all image locations
4. Option to let user submit just an ‘event listing’ and select an ‘item’ location that is already created or owned by someone is.
5. Option to rearrange menu tabs; posts, media, items, special offers, events, profile.
6. Possible to menu tab blank page to have instructions help page on how to fill out.
7. If user does not have access to create events or special offers when clicking on menu tab there should be an immediate message on page to “please upgrade account by clicking on Profile”.
These are just a few recommendations. I want to re-new my subscription but the user submission process has caused a delay to look at other themes. If we want to grow a directory website it has to be really easy for the end-user to submit listings without admins/editors having to fix listings or the user bouncing from website out of frustration.
If you like more details on recommendations let me know.
Hello Marvin,
thanks a lot for your interesting ideas. We’ll definitely re-consider them and make decision. Please kindly also note currently we are working on another project with the highest priority.
Thanks for your understanding.
Kind regards!
Zlatko
Why did you all remove my comment? I was really hoping to get a response to comment and at least an email reply if you planned not to approve comment.
Looking forward to hearing if suggestions would be implemented. Let me know if possible or the reason last comment was removed or no reply. Thanks.
Hi there,
thanks for your message. Please have a look at the answer posted at: https://www.ait-themes.club/wordpress-plugins/easy-admin/comment-page-2/#comment-16171
Best!
Zlatko
Ужасный плагин! Вы что не можете сделать хороший линый кабинет с нормальной формой? с неё все плагины выглядывают. Ужас!
Hello Stanislav,
Thank you for your feedback and great feature ideas for our products. All new suggestions are being added to our list of ideas which we analyze further and the most wanted features are being implemented into our products. Please kindly also note that currently we are working on another project with the highest priority. Thanks for understanding.
Have a nice day.
Zlatko
E tutto perfetto ma dovete cambiare la /le parola oggetti in annunci / annuncio
In italiano e perfetto
Grazie
Vincenzo
Sakve Vincenzo,
thanks for asking and for compliments. Yes, you can change the translation: https://www.ait-themes.club/knowledge-base/how-to-change-fixed-words-in-theme/
Best!
Zlatko
Good day
I purchased this plugin a couple of years ago and I cant figure out where to download it from, please can you assist me with this thanks.
Hello Luke,
thanks for your message. You should be logged into your account in our club at: https://system.ait-themes.club/join/tf
Please kindly also note: the benefits that we offer – free updates, access to support forum, reusing theme or plugin for unlimited domains or projects – are valid for a 1 year: https://www.ait-themes.club/terms-of-use/
Best!
Zlatko
Why EASY ADMIN ist not responsive on the mobile version?
Hello Mike,
thanks for your message. Easy Admin plugin should work correctly on smart phones too. Anyhow, please be sure you have enabled the plugin after activation it: https://www.ait-themes.club/documentation/#easy-admin-plugin
Best regards!
Zlatko
Hello,
This is pre-sale question.
I want only 1 picture attachments for registered users.
I want users to edit profiles and only add one item.
I want to turn off some features of the Item page. Because I will make access to all features for a fee and I will create the item pages of these companies myself in the admin panel. For example, members can upload a maximum of one image. They will not be able to add hours.
Can I customize with this plugin in this way?
Thank you.
Hello Ozan,
thanks for asking and interesting in our Easy Admin plugin. We are sorry, the plugin was designed only to simplify user’s interface – so once you are intended to help to all of your users – you can introduce a nicer design of the WP administration.
Regarding user’s packages – the following options are available:
After creating registration form: https://www.ait-themes.club/doc/how-to-create-submit-listing-page/
or https://www.ait-themes.club/doc/how-to-create-registration-and-login-page-using-directory-type-theme/ and setting the user’s packages: https://www.ait-themes.club/doc/users-registration-packages-options/
Once users are registered you give them na access to create and manage Items custom post type: https://www.ait-themes.club/doc/items/
Should you be interesting to give your users the more ability in order to manage even the more custom post types, elements etc, please consider Permission Manager plugin: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager/
Hope it will help.
Kind regards!
Zlatko
Hi – If we purchase the single theme for $49, do we get all plugins for DirectoryPlus at that price?
Hello Scott,
thanks for interesting in our products. Single theme comes without extension plugins. Once you are intended to use compatible plugins you should consider Full Membership package: https://www.ait-themes.club/pricing-sign-up/
Best!
Zlatko
When using the Easy Admin plugin, do users have access to all the media files? also images others have uploaded?
I only want the users to have access to their own files/images.
Hello,
thanks for asking. Yes, users have the option to manage the content according the settings by admin: https://www.ait-themes.club/doc/users-registration-packages-options/. Should you be interesting to give your users the more ability in order to manage even the more custom post types, elements etc, please consider Permission Manager plugin: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager/
Hope it will help you.
Best!
Zlatko
Hello I’ve installed Eaasy Admin and I am setting permissions.
1 – Is there any option to create a link to the front-end? The logo in Easy Admin has no link to the website
2 – Can I manage the level of permission giving to user the right to see only their products?
Thank you in advance
Marco
Hello Marco,
thanks for contacting us back.
1- there is a button “view site” in the upper left corner, next to log out button
2- yes, once you are interesting to give your users the more ability in order to manage even the more custom post types, elements etc, please consider Permission Manager plugin: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager
Should you issue still persists or if you encounter further theme regarding issues, please login into your account at https://system.ait-themes.club/support/.
Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.
Thanks for understanding.
Best regards!
Zlatko
Zlatko
Sorry but there isn’t any logout button in the easay admin view unless I leave the wordpress admin header bar on. AIT plugins has usually some issues until they get updated, so probably it will works in the future.
I will do faster inserting a link.
I already use Permission manager but the option it offers are very poor and related only with displaying in the menu and not with permissions management.
Thank you for your help
Hello Marco,
thanks for getting back on this.
Please, contact our support forum where technicians are ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites.
Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.
Thanks fo understanding.
Best!
Zlatko
The easy admin is nice but it lacks the search items/categories/posts ability. This is for me a cornerstone function. Users have to go page by page to find the specific record.
Hello Panos,
thanks for contacting us back. Easy admin has been created just to simplify the design, there are no other functionality except those added by WordPress CMS.
Thanks for understanding.
Best!
Zlatko
Hi
Is the Easy Admin plugin compatible with Flatsome eCommerce please? I hope so, especially as this is the 3rd most popular WooCommerce theme in use. 🙂
Hello Andrew,
thanks a lot for contacting us back. We are sorry, the plugin comes integrated with our directory themes: Business Finder+, Directory+, City Guide, Food Guide and Event Guide as well as with each of our Multilingual and Translated themes: https://www.ait-themes.club/wordpress-themes/#translated-multilingual-themes
Secondly, as our products are based on our framework I and II they are not compatible with the most a 3rd party wordpress developers plugins. Thank you for understanding.
Sincerely!
Zlatko
Hi, I pourchased your lifetime package to get some of your extensions. I have installed the Easy Admin plugin but when I login as a ordinary user I am still seeing the generic WordPress interface. Any suggestions appreciated.
Will
ignore last message, I see that you have to activate it from within the theme as well as the plugins area.
Cheers!
Hello Will,
thanks for contacting us back. Should you encounter further theme-regarding issues, feel free to to check our knowledge base and/or documentation with video tutorials:
https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledgebase
or
please post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/add-question.
Our technicians are ready to answer you most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.
Best regards!
AIT team
Hi,
is there a simple way to add messages or pages in the easy admin menu for logged in users?
Hello again,
an additional options and capabilities can be added to users by using Permission Manager plugin:
Permission Manager plugin: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager
The documentation is available at: https://www.ait-themes.club/documentation/#permissions-manager-plugin
Best regards!
Zlatko
AIT team
Compré el tema Memorial y actualmente lo estoy editando, quiero cambiar el nombre de la página Obituario, pero al tratar de hacerlo con Page Builder observo que no aparece el campo de “Título”. También quise hacer la consulta por el formulario de soporte pero tampoco funciona adecuadamente. Cómo me pueden ayudar?
I bought the Memorial theme and I am currently editing it, I want to change the name of the Obituary page, but when trying to do so with Page Builder I notice that the “Title” field does not appear. I also wanted to make the query through the support form but it also does not work properly, nor is there a support email. That is why I am addressing you by this means. How can you help me?
Hello Julio César,
thanks for contacting us back.
We’d like kindly ask you to check our knowledge base and/or documentation with video tutorials:
https://www.ait-themes.club/ait-themes-documentation/
Or feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/add-question.
Our technicians are ready to answer you most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.
Hope it will help you.
Have a good day!
Zlatko
AIT team