CSV Import / Export WordPress Plugin

One click Items Transfer
Compatible themes: Categories: BusinessFinder+ City Guide Directory+ Event Guide FoodGuide
intro

Translated into 28 languages

intro intro intro

Transfer your bulk data of directory items, item categories and locations quickly. Plugin allows you to import data from CSV file to your directory theme. You can also export data from your website in CSV format to do local changes in Microsoft Excel or Apple Numbers. Plugin will automatically generate sample CSV file for the current theme.

v2.9
WordPress 4.9.x
Translated Languages 27
Compatible Browsers IE9+, Chrome, Firefox, Safari
GDPR Compliant yes
v2.9 November 21, 2016
- Fix: Problems with export/import of featured images
v2.8 October 10, 2016
- New: Redesign of plugin admin page
v2.7 September 8, 2016
- Fix: Compatibility with CityGuide Theme v2.75
- New: Now you can update existing Category or Location if you use existing 'slug' or 'name' column in CSV file
- New: Plugin will announce user if required 'name' column is missing in CSV file
v2.6 June 23, 2016
- New: Ability to export/import additional information for item categories and locations
v2.5 June 2, 2016
- Fix: New items were not searchable by subtitle or features
v2.4 May 5, 2016
- Fix: New items didn't display on taxonomy pages in recent Directory2 version
v2.3 March 2, 2016
- Fix: Problem with importing 'draft' items
v2.2 November 24, 2015
- New: Export items with "publish" and "draft" status
- New: Date validation
- Update: POT file
v2.1 November 5, 2015
- Fix: Problem with missing GPS coordinates
- New: Confirmation message on successful import
v2.0 October 29, 2015
- New: Settings moved to Theme Admin sections (read more in the documentation)
- New: Language support - you can import/export items with any of available languages
- New: Bulk import - now you can import bigger files without server failures
- New: User friendly reporting
v1.20 September 25, 2015
- Fixed: Error causing empty page on php5.4 and below
v1.19 September 16, 2015
- Fixed: Items with the existing slug will not be duplicated but updated (read more in documentation)
- Fixed: PHP notices during importing
v1.18 September 8, 2015
- Fixed: Now you can export items and re-import exported csv file
- Fixed: Socials and Features are included in exported csv file
- Info: Updated documentation (https://www.ait-themes.club/doc/how-to-import-csv-file/)
v1.17 September 3, 2015
- Fix: Categories/Locations with the existing slug will not be duplicated but updated (read more in documentation)
- Fix: category_featured field wasn't added in exported csv if the taxonomy wasn't selected as 'featured'
v1.16 August 25, 2015
- Fix: php syntax error while importing taxonomies
v1.15 August 19, 2015
- Added: Possibility to use "image name" for item's featured image (more details in the documentation)
- Added: Improved after-import reporting
v1.14 August 11, 2015
- Fixed: Items with same Title but unique Name/Slug were considered as the same item
- Added: Admin field desrciptions
- Updated: POT Translation file
v1.13 July 21, 2015
- Update: Added custom fields to import export functions
v1.12 July 7, 2015
- Update: Updated pot translation files
v1.11 July 1, 2015
- Update: All translations are now handled by AIT Languages plugin
v1.10 June 9, 2015
- Update: Updated all translations - translated some new strings
- New:  Added new Ukrainian (uk) translation
v1.9 May 19, 2015
- Added: New language - Turkish (tr_TR)
- Updated: All other languages were updated
v1.8 April 20, 2015
- Tweak: Internal changes for better maintainability
v1.7 March 20, 2015
- Fixed: Taxonomy import for Items
v1.6 March 10, 2015
Added languages
v1.6 February 11, 2015
Fixes (thumbnail, update old item etc.)
v1.5 February 9, 2015
- Fixed thumbnail import
- Added update existing posts
v1.4 January 16, 2015
- added language files
- some fixes
vv1.4 January 12, 2015
- Fixed: featured image import
- Fixed: exported only terms with assigned post types
- Changed: Import reporting shows count of succesfully imported posts, shows only not imported posts
v1.3 January 6, 2015
Fixed: missing a line from importType.php (empty import)
v1.2 December 30, 2014
Fixed: multisite import, empty import, import page showing duplicated tables, added better error reporting
v1.1 December 12, 2014
- Fixed: Some PHP errors
- Renamed WP admin menu labels for this plugin
v1.0 December 10, 2014
- Plugin release

Plugin Features

  • Bulk data import from CSV (Microsoft Excel) file
  • Export data from your directory website to CSV file
  • Plugin will automatically generate sample CSV file for the current theme
  • Supports Categories & Locations
  • Item to category and location assignment
  • Ability to also assign featured image that’s uploaded in Media library

Who made it happen?

This item was created, developed and prepared for you by the following team of great designers and developers:

Peter

Peter

Position: Webdeveloper
Peter

Peter

Position: Designer & Front-end Developer
Maco

Maco

Position: Designer & Front-end Developer

Trusted by amazing people

We build WordPress themes since 2008. See what are our clients say about our themes and after purchase support.

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Feel free to write us your comment.

Comments (212)

  1. Daniel

    Hello,

    I purchased CSV to WordPress Import Plugin along with Directory in October 2013. Now that I am on Directory + it appears that my old license of CSV to WordPress Import Plugin won’t work. Is there a credit or upgrade for old CSV to WordPress Import Plugin users, since CSV Import / Export seems to be the same tool just updated?

    Thanks,

    Daniel

    1. Zlatko

      Hello Daniel,
      thanks for contacting us back. CSV Import / Export plugin is absolutely the different plugin that is compatible with our directory themes based on framework II /multilingual ready, page builder, theme options etc/
      Therefore, it is not the same plugin as the one you have purchased via Themeforest.
      Thank for understanding.
      Best,
      Zlatko

    2. Mickey Gong

      Hello,

      We bought the plugin, but unfortunately it doesn’t fit our needs, please give us the refund, thank you in advance.

      Regards,

      Mickey Gong

      1. Zlatko

        Hello Mickey,
        please contact us directly via support forum which will enable answer you to most efficiently, or provide us of your purchase code. Thanks!
        Zlatko

  2. CConner

    Please refund my purchase: https://www.ait-themes.club/wordpress-plugins/csv-import-export/?_ga=1.42192166.2087900713.1461795469

    It doesn’t work the way it’s advertised or suppose to. Let me know if you are not willing to do it so I can start writing reviews on AIT Themes.

    1. Zlatko

      Hello,
      thanks for coming back on this:
      CSV has a text format, the more about your issue you can find also at:
      https://www.ait-themes.club/wordpress-plugins/csv-import-export/
      – you can attach the images that are already stored in media library in your WP installation
      – no replace/migration possible with images …
      Anyhow,
      you’ll get refund back on your paypal account …
      Best
      Zlatko

  3. Matt

    This plugin does not work, constant bugs as well as doesn’t transfer images/image urls. It’s quite pointless to use. Please give a refund.

    1. Zlatko

      Hi again,
      we are sorry for your misunderstanding: as mentioned before:
      CSV has a text format, the more about your issue you can find also at:
      https://www.ait-themes.club/wordpress-plugins/csv-import-export/
      – you can attach the images that are already stored in media library in your WP installation
      – no replace/migration possible with images …
      Anyhow,
      you’ll get refund back on your paypal account …
      Best
      Zlatko

    1. Zlatko

      Hello,
      thanks for your message. Here is the link to documentation, please check the Theme Option.
      Should you have further issue, please kindly post your theme-regarding question at our support forum https://system.ait-themes.club/ which will enable answer you to most efficiently.
      Best regards,
      Zlatko

  4. bharath

    hi iam using directory plus theme for classified site, i have 2 lacs of business listings in excel sheet, how to import bulk data, wordpress importer is usefull for bulk uploading, is there any issues. previously iam using wordpress all import plugin for another classified theme.i posted 7000 business listings. after 1 hour my website was getting slow , almost 1 week my site is not working . it shows complete white blank page. i am changing hosting server also.

    iam facing somany problems…

    please suggest me how upload bulk data? wordpress import is working or not. Directory theme was supported 2lacs business listings ?
    csv import/export plugin is support for directory plus 4.5.2 …. or

    suggest me which plugin in useful for directory plus ..for bulk upload

    1. Zlatko

      Hello,
      thanks for your message.
      Firstly, be sure that your hosting provider / setting meet the theme hosting requirements: https://www.ait-themes.club/doc/hosting-requirements/
      Secondly, CSV Import / Export plugin to import bulk data of item post types: https://www.ait-themes.club/wordpress-plugins/csv-import-export/
      Here you can find full documentation page: https://www.ait-themes.club/documentation/#csv-import-export-plugin
      Best regards,
      Zlatko

    1. Zlatko

      Hello Jose,
      yes, you can upgrade for a difference between the prices within 30 days after purchase as it is mentioned in the following article: https://www.ait-themes.club/upgrade-membership-terms-and-conditions-update/
      Thanks!
      Kind regards,
      Zlatko

  5. Robbert

    So you delete the plugin from codecanyon, write a new one and sell it ?.
    Please refund me for the csv import/export plugin than i will buy the bew one here.
    Never even got the time to proper use it.

    Regards

    1. Zlatko

      Hello Robbert,
      thanks for your message. CSV Import / Export Item plugin is quite different product by comparing the one that was on codecanyon some times ago. The current one is compatible with our directory listing themes of 2nd generation /built with our framework II, page builder, etc/
      Secondly regarding refund, i am sorry but your request is not in accordance with refund policy http://themeforest.net/page/customer_refund_policy#not-refundable
      Best regards,
      Zlatko

  6. rvs

    hi, i’ve a previous version of business finder.
    Does this plugin work CSV IMPORT / EXPORT To transfer all venue to the new version ?

    1. Zlatko

      Hey there,
      thanks for asking. I am sorry, the plugin was designed to import Items from CSV file into any of our directory themes. If you are intended to migrate from Business Finder theme into Business Finder+, please kindly have a look at the following article: https://www.ait-themes.club/knowledge-base/migration-from-old-directory-or-businessfinder-theme/
      Best regards,
      Zlatko

  7. Jasper Fernandez

    HI. If I use this CSV IMPORT/EXPORT plugin, it is very compatible with the Directory+ theme right? so If I would import from my excel(csv), Will it automatically display the same as the listings in the website? I have already purchased the Directory+ theme, please help me answer my question so that I can buy this for importing my listings.

    1. Zlatko

      Hello Japser,
      yes, CSV Import/Export plugin is fully compatible with any of our directory themes. It imports items post type content, please kindly check them in detail in the following article: https://www.ait-themes.club/doc/how-to-import-csv-file/
      Best regards,
      Zlatko

  8. Brian

    I am scraping businesses in my area to create the directory. I’m assuming i can then cut and paste pertinent information into the your spreadsheet (the model provided) and then simply upload it to Directory+ with this plugin, am I correct?

    1. Zlatko

      Hey Brian,
      definitely yes. Please kindly have a look at the instructions at: https://www.ait-themes.club/documentation/#csv-import-export-plugin
      as you might find them useful.
      Hope this will help!
      Thanks.
      Sincerely, Zlatko.

  9. Diego Diez Corral

    Hi, i see the csv import export, ¿the plugin only works with the themes of ait or is ready for work with any theme?

    1. Zlatko

      Hello Diego,
      thanks for asking, Yes, CSV Import Export plugin is compatible with our directory themes, you can find them at:
      https://www.ait-themes.club/wordpress-themes/#directory-listing-themes#translated-multilingual-themes
      Best regards,
      Zlatko

  10. Nelson Uetimane

    Hello
    My website is being developed, and it will take about 10 days or more.

    As i have more than 10,000 listing, i would like to save time, starting adding all information on excel format that allows me to import to my website once is ready.

    Is there any way to send me the Excel file so i can start that work?

    You can send to xxx or yyy
    Or send me a link for download.

    Kind Regards
    Nelson Uetimane

    1. Zlatko

      Hi again,
      no problem, just please read carefully the instructions at: https://www.ait-themes.club/documentation/#csv-import-export-plugin
      Best,
      Zlatko.

  11. Sudharshan

    Hi,
    I purchased the CSV import plugin. I wish to purchase the premium package. I saw the package details after purchasing the this plugin only.
    Are there any ways I can I get a discount for this plugin amount when buying the premium account?

    1. Zlatko

      Hello Sudharshan,
      thanks a lot for interesting in our products and asking – you can upgrade for a difference between the prices, please kindly have a look at the detailed information at: https://www.ait-themes.club/upgrade-membership-terms-and-conditions-update/
      The whole procedure can be managed when you are logged into you account.
      Best, Zlatko

  12. Sudharshan

    I purchased the CSV plugin last week. I would like to get the premium package since it has all the plugins to make the site workable.

    If I pay for the premium package are there any ways that I won’t pay this USD 45 which spent for this plugin or can I get the repayment for this?

    1. Zlatko

      Hello again,
      please check my answer at: https://www.ait-themes.club/wordpress-plugins/csv-import-export/comment-page-2/#comment-7303
      Sincerely, Zlatko

  13. Laurent

    Hello,
    I use Business Finder to geolocate nurses on http://www.mynursery.be.
    I haved logged more than 100 items manualy but i have now 11000 bulk points with geolocation to put on the map (excel)
    Is this plugin can help me ?
    Thanks

    1. Zlatko

      Hello Laurent,
      thanks for asking – a great job you have created! Yeah, CSV Import / Export plugin helps to import bulk data, for detailed information and all the parameters that can be imported, please visit also the documentation at: https://www.ait-themes.club/documentation/#csv-import-export-plugin
      Kind regards,
      Zlatko

      1. Laurent

        Many thanks Zlatko.
        I will check this doc to see if I can find a way to avoid thousand of encoding ;o)

        Is there a difference btw Business Finder & BF + for your plugin to work ?

        Great job!

        1. Emilia

          Hey Laurent,

          Business Finder is very first version which was complately rebuild into the BF+ theme. This old version is no more available. Thank you

    1. Zlatko

      Hello Markus,
      it’s a feature that we have in our plan – CSV Import / Export Events plugin will be created in a few weeks/months. Thanks!
      Sincerely,
      Zlatko.

    1. Zlatko

      Hello Maurits,
      thank you for interesting in our directory plugins. They are compatible with the following directory themes:
      https://www.ait-themes.club/wordpress-themes/directory-themes/
      There are some exclusions, Foodmenu plugin is compatible only with FoodGuide theme, Event PRO plugin is not compatible with FoodGuide theme.
      Best, Zlatko

  14. Frank

    Hi, I haven’t updated yet from Directory to Directory+. I still need to prepare some stuff beforehand. I’ve purchased the import and export plugins for the old version, which is obviously not longer supported. What can I do, it obviously does not work – shows me severel error messages like “”sep=;”
    Warning: Cannot modify header information – headers already sent by…” , so I’m stuck. Do I really need to purchase it again to get it working after the upgrade to Directory+?

    1. Zlatko

      Hello Frank,
      CSV Import / Export plugin is compatible with Directory+ theme that is built with another framework that uses page builder. Therefore the plugin you have purchased from the past is not compatible with Directory+ theme.
      Thanks for understanding.
      Best regards, Zlatko

  15. Damianos

    Hello, I have not updated to the BusinessFinder+ and it is not working on BusinessFinder.
    I request a refund because I cannot use it for now and I do not know if we will update and be able to use it in the near future.

    Thank you

    1. Zlatko

      Hey there,
      thanks for your message. You can migrate according the following instructions: https://www.ait-themes.club/knowledge-base/migration-from-old-directory-or-businessfinder-theme/
      Secondly, we are really sorry, but your request is not in accordance with Refund Policy by Envato’s marketplace at: https://themeforest.net/page/customer_refund_policy
      Best regards, Zlatko

    1. Zlatko

      Hello Naga,
      thanks for asking:
      Directory package includes all the products of PremiumX plus:
      – https://www.ait-themes.club/wordpress-themes/directory-themes/
      – https://www.ait-themes.club/wordpress-plugins/directory-plugins/
      – https://www.ait-themes.club/graphics/directory-graphics
      PremiumX includes:
      – https://www.ait-themes.club/wordpress-themes/
      – https://www.ait-themes.club/wordpress-plugins/
      – https://www.ait-themes.club/graphics/
      For detailed info please have a look at: https://www.ait-themes.club/introducing-new-unlimited-membership-packages/
      Best, Zlatko

  16. wael

    Hello,
    i use the import/export csv tools but i see error in my website: (screenshot url: https://drive.google.com/file/d/0B2WEP7QHFVh6YVhhdXhUYlZqSnc/view?usp=sharing)

    {if $options->theme->general->favicon != “”} {/if} {includePart parts/seo} {googleAnalytics $options->theme->google->analyticsTrackingId} {wpHead} {!$options->theme->header->customJsCode} {var $searchFormClass = “”} {if $elements->unsortable[search-form]->display} {var $searchFormClass = $elements->unsortable[search-form]->option(‘type’) != “” ? “search-form-type-“.$elements->unsortable[search-form]->option(‘type’) : “search-form-type-1”} {/if} {* usefull for inline scripts like facebook social plugins scripts, etc… *} {doAction ait-html-body-begin} {if $wp->isPage}
    {else}
    {/if}
    {includePart parts/social-icons} {includePart parts/languages-switcher} {includePart “parts/woocommerce-cart”} {includePart portal/parts/header-resources}
    {if $options->theme->header->logo} logo {else}
    {$wp->name}
    {/if}

    1. Zlatko

      Hello,
      I’d like to kindly ask you to check our knowledge base and/or documentation
      https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base
      or post technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/
      Best, regards,
      Zlatko

  17. Aric Johnson

    If I purchase the Directory Membership for $99 (Get all 66 themes, plugins and 171 Graphics), is it a one time cost and does it include all of the paid plugins for Business Finder+, such as Paypal Payments, CSV Import/Export, PayPal Subscriptions, Item Reviews, Events Pro, Item Extension, Advanced Filters, Claim Listing, Quick Comments, Announcements Bar, Easy Admin, and Get Directions plugins?

    1. Zlatko

      Hello Aric,
      thank you for asking. Directory package includes all the products of PremiumX plus:
      – https://www.ait-themes.club/wordpress-themes/directory-themes/
      – https://www.ait-themes.club/wordpress-plugins/directory-plugins/
      – https://www.ait-themes.club/graphics/directory-graphics
      For detailed info please have a look at: https://www.ait-themes.club/introducing-new-unlimited-membership-packages/
      Secondly, after purchase you’ll get an access to updates and support forum valid for a 1 year. After one year you can renew your account for the same price.
      Best regards,
      Zlatko

  18. Alexander

    Hi,
    I see that the CSV import plugin has a lot of negative feedback.
    Have these issues been resolved?
    If i buy it and it doesnt work, will there be refund?

    Thanks

    1. Zlatko

      Hello Alexander,
      thanks for your message. Each one product we sell comes with 100% functionality as offered. General support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. The most important is follow the instructions in our documentation: https://www.ait-themes.club/documentation/#csv-import-export-plugin . Anyhow, you can contact us via support forum at any time when you encounter any plugin-regarding issue.
      Best regards,
      Zlatko

  19. Ninos Sipo

    Hello,

    I purchased the $99 premium membership and I installed the Directory+ theme successfully and included all of the Demo Content. So far so good! However, I’m running into a problem when I try to import my Categories and Items into my theme. I downloaded the example CSV file and included the =sep; as the first line in the file, however, the import will not run. I only get “0/1” as a result of items that are being imported. Any ideas as to why this is happening?

    Thanks!

    1. Zlatko

      Hello Ninos,
      thanks for your message.
      I’d like to kindly ask you to check our knowledge base and/or documentation
      https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base
      or post technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/
      Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few hours).
      Best regards!
      Zlatko

  20. Ninos Sipo

    Hello,

    I purchased the $99 membership and I downloaded the Directory+ theme. I’m trying to use the CSV Import/Export plugin and after adding in the =sep; as the first line, it still won’t upload my categories. I get a 0/1 uploaded and nothing happens after that. Any suggestions?

    1. Zlatko

      Hello Ninos,
      thanks for purchasing Directory package.
      I’d like to kindly ask you to check our knowledge base and/or documentation
      https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base
      or post technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/
      Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few hours).
      Best,
      Zlatko

    1. Zlatko

      Hello Chris,
      thanks for asking. Yeah, we keep each one of our products up-to-date. The latest supported CSV Import Export plugin version is: v2.9 from 21.11.2016.
      Best regards!
      Zlatko

    1. Zlatko

      Hello Carlos,
      thanks for asking. Yes, CSV Import Export Item plugin is fully compatible with the City Guide theme:
      https://www.ait-themes.club/wordpress-plugins/csv-import-export
      Best regards,
      Zlatko

  21. Ruth Togonon Alpez

    Hi, I have problem importing data, it says “Your file is missing column: post_name” after i added “sep=;” at the top because of the another error says ‘Missing separator information’. Please help. Thanks

    1. Zlatko

      Hello again,
      please check the answer at: https://www.ait-themes.club/presale-questions/comment-page-40/#comment-11554
      Best,
      Zlatko

  22. Anup kumar

    Hi,

    I am working on a client site with your Directory+ theme. Currently using wp import pro but it not import website and phone numbers! wanted to know that you csv import plugin work perfectly with directory + item import?

    Thanks,
    Anup

    1. Zlatko

      Hello Anup,

      thanks for asking. Yes, obviously there is no issue. Please check out the documentation before have a try: https://www.ait-themes.club/documentation/#csv-import-export-plugin

      Best,
      Zlatko

    1. Zlatko

      Hello Rich,
      thanks for interesting in our product. Feel free to post your question here or have a look at the documentation: https://www.ait-themes.club/documentation/#csv-import-export-plugin
      Best,
      Zlatko

  23. Sydney

    Hi our directory listing is currently being managed via WP JOB Manager. Would the data be compatible to import to CityGUide using your suggested CSV importer? Thanks

    1. Zlatko

      Hello Sydney,
      thanks for interesting in CityGuide theme. We did not test WP Job Manager features, i am not able to ensure you from the compatibility point of view. Anyhow, feel free to have a look at the documentation how to set the CSV files: https://www.ait-themes.club/documentation/#csv-import-export-plugin
      Kind regards,
      Zlatko

  24. Jeff

    Hi, I tried to export the content of Items from Directory Plus Theme, but all the data related to the item such as direction or phone number appears as a single field called _ait-item_item-data. Does this plugin export the data of the item in different fields?
    Thanks

    1. Zlatko

      Hello Jeff,
      thanks for your message.
      I’d like to kindly ask you to check our knowledge base and/or documentation
      https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base
      Or feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/.
      Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.
      Thanks for understanding.
      Kind regards!
      Zlatko

  25. Franco

    Hi,

    is there an option to turn the GPS/Latitude,Longitude/Street view from the CSV?

    I really appreciate if you let me know about it.

    1. Zlatko

      Hello Franco,
      thanks for your reply. Yes, there is such an option, for detailed info please have a look at the documentation of CSV Import Export plugin:
      https://www.ait-themes.club/documentation/#csv-import-export-plugin
      Best regards!
      Zlatko

  26. Kevin

    I have just recently installed the “CSV IMPORT / EXPORT” plugin on my site. I exported the item csv file, made changes and when I tried to import the csv file, I get the error “Missing separator information”. What am I doing wrongly?

    1. Zlatko

      Hello Kevin,
      please kindly have a look at the documentation at: https://www.ait-themes.club/documentation/#csv-import-export-plugin
      Should your issue still persists, Ait-Themes team is ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites.
      Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.
      Thanks for understanding.
      Kind regards!
      Zlatko

  27. srdja vukosavljevic

    Hi, I have purchased your Directory+ WP theme via the EnvatoMarket (Theme Forest). Can I download theme updates via your site?
    Thanks,
    Srdja

    1. Zlatko

      Hello,
      You can get an access to supported theme version by using AIT Updater plugin for free -> https://www.ait-themes.club/wordpress-plugins/ait-updater/ , the documentation you can find at https://www.ait-themes.club/documentation/#updater-plugin
      Best!
      Zlatko

  28. Alexandre

    If custom fields are created using the Item Extension plugin, can we mass upload data on those custom fields through this plugin? If not, what other methods are there for mass uploading?

    1. Zlatko

      Hello,
      thanks for asking. CSV Import Export plugin extends Item custom post type only. The documentation is available at: https://www.ait-themes.club/documentation/#csv-import-export-plugin
      We are sorry, we have no such a plugin that would import item extension fields.
      Best regards!
      Zlatko

    1. Zlatko

      Hello,
      thanks for your message.
      I’d like to kindly ask you to check our knowledge base and/or documentation with video tutorials:
      https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base
      – especially the following one: https://www.ait-themes.club/documentation/#csv-import-export-plugin

      or

      feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/.
      Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.
      Best regards!
      Zlatko

  29. John Hollingsworth

    Hi. I already have the business theme. Before I but this, will it import all the fields from the item extensions plugin. even if I modify and add new fields in a dropdown list?

    1. Zlatko

      Hello John,
      thanks for asking. We are sorry, CSV Import export plugin works with the fields used by Items custom post types only. For detailed info please have a look at the documentation: https://www.ait-themes.club/documentation/#csv-import-export-plugin
      Sincerely!
      Zlatko

  30. Jens Mortensen

    Hi I bought you businessfinder theme and csv import tool a couple of years ago and are now trying to take it up again and make it to work.

    I have a csv file with saloons that I want to import as “items” in businessfinder.

    When I click at the AIT plugin in my wp installation I can online import posts, categories, posts, pages but I cant find “items” anywhere??

    I tried to import them a post or pages, but they dont show up in “Items” in my businessfinder then!?

    So my question is how do I get them to become imported as posts?

    Happy for help.

    1. Zlatko

      Hello Jens,
      thanks for contacting us back.
      CSV Import Export plugin can import item custom post types and you can achieve it by following the instructions at: https://www.ait-themes.club/documentation/#csv-import-export-plugin
      We are sorry, it is not possible to import posts or pages.
      Secondly,
      Please, check your theme/plugin versions with the latest ones by following the instructions on screenshot: https://prntscr.com/fu4ucu
      Thanks for understanding.
      Kind regards!
      Zlatko

  31. Jens Mortensen

    I think you are wrong. In the plugin I bought I cant import custom posts like ITEMS (That Im trying to import) see screen shot: http://prntscr.com/iph43y

    Its really annoying. I have all the data to publish my site but I cant get the data into ITEMS in the correct place!
    Please help! It looks like I have another version of your plugin=?

    1. Zlatko

      Hello Jens,

      thanks for your message. Please have a look the documentation https://www.ait-themes.club/documentation/#csv-import-export-plugin or feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/.
      Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.
      If you have bought Ait Themes product on Themeforest you should register on our Club to get support. First of all the purchase code from Themeforest should to be validated in our system. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf

      Thanks for understanding.
      Best!
      Zlatko

  32. Stacy Waite

    I bought Directory in the past and paid for a CSV plugin that was then abandoned by your company. I am now using your CSV to Word Press plugin but it has not been updated. Before I buy the $99 subscription, I see the current CSV plugin is also 1 1/2 years old. Do you plan to keep these current?

    1. Zlatko

      Hello Stacy,
      thanks for asking. Currently we have no plan to add the new features into CSV Import Export plugin, anyhow it is being continuously checked by our developer team in order keep it fully compatible with our themes and WordPress CMS.
      Thanks for understanding.
      Kind!
      Zlatko

  33. Sean

    Hi – I have businessfinder. Is the only way to export listings to use the $45 plugin? There’s no functionality for this by default?

    1. Zlatko

      Hello Sean,
      thansk for asking. CSV Import Export plugin is compatible with Business Finder+ theme: https://www.ait-themes.club/wordpress-themes/business-finder
      There is no other plugin that you could use in order to export item custom post types.
      Best!
      Zlatko

    1. Zlatko

      Hi again,
      please have a look at the previous answer: https://www.ait-themes.club/wordpress-plugins/csv-import-export/comment-page-2/#comment-18001
      Best!
      Zlatko

  34. Osnagimp

    Guten Tag,

    Ich nutze das Plugin mit BusienesFinder+.
    Wenn ich etwas importieren möchte erscheint jedes mal die Meldung “Ungültiges Datumsformat!….. ”

    Woran liegt das ?

    Gruss Jens

    1. Zlatko

      Hello Jens,
      thanks for your message. Please follow the instructions in the documentation: https://www.ait-themes.club/documentation/#csv-import-export-plugin
      Should your issue still persists, please provide our Ait-Themes team with AIT SysInfo report: https://www.ait-themes.club/wordpress-plugins/ait-sysinfo/. Our technicians are ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites.
      Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.
      Hope it will help.
      Kind regards!
      Zlatko

  35. Jens

    Guten Tag,

    Ich bekomme beim upload immer die Meldung “ungültiges Dateiformat…..”

    Ich arbeite mit Openoffice und habe schon alles versucht.

    Woran kann es liegen?

    Danke

  36. Tom

    WordPress import of items. I have a client running an old version of your theme, and it was never updated. Unfortunately, the site is nearly broken, and updating to the latest theme has been unsuccessful. None of the items will import through the WordPress XML RSS file. Do you have a fix for this?

    1. Zlatko

      Hello Tom,
      thanks for asking. Please, check your theme/plugin versions with the latest ones if you can: You should be able to get an access to supported theme/plugin version by using AIT Updater plugin for free -> https://www.ait-themes.club/wordpress-plugins/ait-updater/ , the documentation you can find at https://www.ait-themes.club/documentation/#updater-plugin

      If it doesn’t help, I’d like to kindly ask you to check our knowledge base and/or documentation https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledgebase

      Should your issue still persists, please provide our Ait-Themes team with AIT SysInfo report: https://www.ait-themes.club/wordpress-plugins/ait-sysinfo/. Our technicians are ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites.
      Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.
      Thanks for understanding.
      Kind regards!
      Zlatko

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