All important information at one place

You can find here all information such as:

Actual version of your website
Latest available version and its release date
Compatibility with WordPress versions
Changelog of themes and plugins

Compatibility with AIT Themes

Plugin is compatible with the latest AIT themes. Those which are presented as “Translated and Multilingual” and older ones, presented as “WPML ready” which were build on our older framework v1.
AIT Updater is compatible with themes or plugins, which are beeing sold at our Club but also via other 3rd-party providers.

How your website knows a new update is available?

With help of username and API key your website communicate with a server, where is source package stored.
Depending on where you have bought your theme is necessary to enter following credentials right into settings of AIT Updater:

Theme bought on Ait-Themes.CLUB

Username - which you are logging in to www.ait-themes.club with
API key - can be found under "My Account"

Theme bought on Themeforest

Themeforest account username
Envato API key - can be found in your account profile under Settings

AIT Updater plugin works with certain version of theme and above.
Take a look at detailed instructions how to activate and configure it.

DOCUMENTATION

Trusted by amazing people

We build WordPress themes since 2008. See what are our clients say about our themes and after purchase support.

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Carolyn

I recently purchased a theme from you. I wanted to take a minute to tell you it is absolutely the best theme I have ever used. Everything I have wanted to do I have been able to do with ease. I’m so used to fighting themes. This is truly a breath of fresh air. Please keep them coming. I’m assigning you hero status for the rest of today. 😉

iamjadiam

Ivan and the AIT folks are golden! Very helpful support, and always willing to lend a hand.

debravomedia

Guys I’d really like to thank you for such a great theme! I’ve been quite pleased with the theme and support thus far. Thanks again life long customer.

rawmonkey

Sorry, just gotta keep saying it, you rock! This thing is more fun and awesome to use the more I use it!!

niteshnp2001

Want to say a huge thank you for your support and great great service. You have been amazing and professional throughout and truly deserve all the success in the future.

SDNETWORLD

Once again with your theme, and again a 5 stars rating. You listen customers waits. We ask responsive, you make huge update in code. You aways rock, I always buy !

cosmicgirl

This theme has so many great options, shortcuts and includes, and although some of the features were a bit different than what I was used to in most themes, the support was wonderful. I was a bit impatient but Ivan was able to steer me the right way every time. 🙂

intermedio

This is an awesome theme. Very well designed and quite easy to use. Setup is no problem. So far I’ve not run into any problems, so many thanks to the developers of this theme.

Do you have a pre-sale question or suggestion?

Feel free to write us your comment.

Comments (29)

Ramona
October 3, 2015 at 12:33 pm
Reply ↓

It does not work with Cityguide!
1. Zlatko
  October 3, 2015 at 5:07 pm
  Reply ↓
  
  Hello,
  thanks for your feedback, please kindly contact our support forum which will enable answer you to most efficiently. Anyhow, did you proceed all the steps as described in: https://www.ait-themes.club/doc/updater-plugin-documentation/ ? Please, kindly check the next documentation as it might be helpful also: https://www.ait-themes.club/doc/theme-update-instructions/
  Kind regards, Zlatko
Multi Author theme
December 10, 2015 at 6:42 am
Reply ↓

Hello,
I am pretty much ready to buy the theme, however I want to know if you offer the po file that I can edit to have my frontend in French.
I know you have a language plugin, but I can’t afford the price which is more than what the multi-author cost.
I only want to translate the frontend to French and can do so manually if given the po file.
Please clarify that aspect.
Thanks
LUC
1. Zlatko
  December 11, 2015 at 9:27 am
  Reply ↓
  
  Hi,
  thanks for contacting us. Feel free to check the procedure that answers to your request: https://www.ait-themes.club/knowledge-base/translate-theme-and-plugins-on-your-own-without-using-ait-languages-plugin/
  Best regards,
  Zlatko
aki
March 23, 2016 at 1:08 pm
Reply ↓

is it possible to deactivate this plugin from my events guide site? because every time its doing an update all my customization in sidebar-map.latte is gone. or is there a way to fix that settings?
1. Zlatko
  March 25, 2016 at 5:54 am
  Reply ↓
  
  Hello,
  
  please kindly post your theme-regarding question at our support forum https://system.ait-themes.club/ which will enable answer you to most efficiently.
  Thanks for understanding.
  In the meantime feel free to check also our documentation.
  https://www.ait-themes.club/documentation/
  Best,
  Zlatko
Gotcha
April 23, 2016 at 8:20 pm
Reply ↓

Would my settings and modification be erased if I use AIT Updater plugin to update my theme and if yes how do I prevent it..
1. Zlatko
  April 26, 2016 at 5:06 pm
  Reply ↓
  
  Hello again,
  you can prevent loosing modification in theme by using child theme, please have a look at the section: “Backup old versions before update” at the following article: https://www.ait-themes.club/doc/updater-plugin-documentation/
  Best,
  Zlatko
Shannon
July 25, 2016 at 3:58 pm
Reply ↓

This plugin does not work with Cityguide. Everytime there is a theme update it breaks the site. Do not use with Cityguide
1. Zlatko
  July 26, 2016 at 10:47 am
  Reply ↓
  
  Hello Shannon,
  
  thanks for your message. I’d like to kindly ask you to post technical question on our support ticket system. Please log in to your account https://system.ait-themes.club/support/. Our technicians can answer most efficiently. Secondly, i have tested the plugin with own installation of City Guide and everything works correctly. In the meantime please kindly check also you knowledge base: https://www.ait-themes.club/knowledgebase/
  
  Best, Zlatko
Tim Davies
August 29, 2016 at 6:08 pm
Reply ↓

I bought Directory +
Item Purchase Code: xxx
Purchase Date: 2014-05-03 11:13:30 UTC

I am running versions:
AIT Toolkit: 1.7.5
AIT Languages: 2.0.6
AIT shortcodes: 1.1.1
Directory Plus theme: 1.3.1

I cannot see what is the latest version. Where can I see that?

How do I update from these versions to the current ones?
Will it break my site?

I purchased extended support for my theme but when I go to add a question in my AIT account my Directory Plus theme is not one of the options.

I am very nervous of updating after the trauma of updating from Directory to Directory +

Please answer questions above so I can move forward.

Thanks
Tim
1. Zlatko
  August 30, 2016 at 12:17 pm
  Reply ↓
  
  Hello Tim,
  – the current version of Directory+ theme is: v1.61, from 25.08.2016
  – information about the latest available version is placed in the down left corner in the header of the product’s presentation page: https://www.ait-themes.club/wordpress-themes/directory2
  – to update theme please check the documentation: https://www.ait-themes.club/documentation
  – to update you can use AIT Updater plugin: https://www.ait-themes.club/documentation/#updater-plugin
  – before update – perform theme backup and if you have performed some customization – you should use child theme, follow the next article: https://www.ait-themes.club/knowledge-base/activate-child-theme-on-live-website/
  – our developer will have a check your account whether everything is ok, but obviously you should have an access to open new ticket regarding directory+ theme ..
  Hope this wil help,
  Best, zlatko
2. Zlatko
  August 30, 2016 at 12:28 pm
  Reply ↓
  
  Hi again,
  an additional answer to your latest question – you must be able to post new ticket with category Directory+ via our support forum, here is the screen of the options you have currently available: goo.gl/UUhDbH
  Best, Zlatko.
Alozie
November 2, 2016 at 10:10 am
Reply ↓

please i will want to know how i could setup my SUBMIT LISTING
form
1. Zlatko
  November 3, 2016 at 1:43 pm
  Reply ↓
  
  Hello,
  please consider the following steps and instructions:
  After creating registration form: https://www.ait-themes.club/doc/how-to-create-submit-listing-page/
  and setting the user’s packages: https://www.ait-themes.club/doc/users-registration-packages-options/
  you can help to all of your users when you introduce a nicer design of the WP administration by using Easy Admin plugin: https://www.ait-themes.club/wordpress-plugins/easy-admin/
  Thanks to Easy Admin you can create an user friendly admin’s feel of look and comfortable navigation, which helps especially to all non-wordrpess users in order simplify their work in WordPress administration. Please have a look at documentation files also:https://www.ait-themes.club/documentation/#easy-admin-plugin
  Hope this will help.
  Best regards,
  Zlatko
shahul
December 7, 2016 at 6:42 pm
Reply ↓

respected sir.directoey theme is not upload.please help me
1. Zlatko
  December 8, 2016 at 12:07 am
  Reply ↓
  
  Hello,
  i’d like to ask you for more info, for example the name of user you have used for registration in our system: https://system.ait-themes.club
  If you did purchase via themeforest marketplace, there is only one way how to get update of the theme – you should use AIT Updater plugin according the instructions at: https://www.ait-themes.club/documentation/#updater-plugin
  Best,
  Zlatko
Jorge
March 26, 2017 at 5:38 pm
Reply ↓

Hi!
I bought City Guide theme in Themeforest. The translation option don’t appear!
What should I do?
ThankYou
Best Regards
1. Emilia
  March 28, 2017 at 9:05 pm
  Reply ↓
  
  Hello Jorge
  
  theme package doesn’t contain Ait Languages plugin. Now you can purchase all plugins for special price and you’ll get all our themes as well.
  
  Kind Regards
Bocca
June 3, 2017 at 1:12 am
Reply ↓

Hi, the theme on the website I manage has disappeared. Please help.
1. Zlatko
  June 3, 2017 at 4:37 pm
  Reply ↓
  
  Hello,
  please have a look at the theme hosting requirements: https://www.ait-themes.club/doc/hosting-requirements/
  or feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/.
  Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours).
  Customer Support is provided during working days from 8am to 5pm Central European Time.
  Best,
  Zlatko
Bocca
June 3, 2017 at 1:14 am
Reply ↓

Hi, the theme from the website I manage has disappeared. I don’t know how to repair it without losing all the content. Please help.
1. Zlatko
  June 5, 2017 at 10:12 am
  Reply ↓
  
  Hello Bocca,
  thanks for your message. I’d like to kindly ask you to check our knowledge base and/or documentation
  https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base
  —> https://www.ait-themes.club/doc/hosting-requirements/
  or feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/.
  Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours).
  Thanks for understanding.
  Kind regards!
  Zlatko
Matt
August 18, 2017 at 7:43 am
Reply ↓

Hi,
I purchased the full package 18months ago and I didn’t renew as my website is up and running.
I need to do some slight modifications in the content and I am surprised to see that some of the code is breaking even if I didn’t do any updates…
As an example, I can’t toggle on and off in the theme builder.
Please advise how i can fix this.
thanks
Matt
1. Zlatko
  August 18, 2017 at 12:59 pm
  Reply ↓
  
  Hello Matt,
  thanks for your message. Your account is inactive from 2016-11-04 and from that time we have released some updates. Please, check your theme/plugin versions with the latest supported one on our website that you can easily find according the instruction on the screenshot: https://prntscr.com/fu4ucu
  You can also check out the history of updates in changelog file.
  Please kindly note, that the theme or plugin with old version can generate any kind of issues.
  Best regards!
  Zlatko
Steven Priddy
November 5, 2017 at 5:28 am
Reply ↓

This item does not show up on my site. It is WP version 4.8.3 multisite. When will you be adapting to the newer version?
1. Zlatko
  November 6, 2017 at 3:42 pm
  Reply ↓
  
  Hello Steven,
  thanks for asking. The current AIT Updater plugin version is: Version 5.0.6 and it’s working correctly on our testing WP Multisite. Could you check your installation, please?
  Best regards!
  Zlatko
Steven Priddy
November 6, 2017 at 3:52 pm
Reply ↓

I currently have it installed on 2 multisites and it does not show up in the admin panel in any location. I have tried checking everything in the documentation but it still doesn’t show.
1. Zlatko
  November 8, 2017 at 8:38 pm
  Reply ↓
  
  Hello Steven,
  please contact directly our dedicated support ticket system. You can login into your account at https://system.ait-themes.club/support/.
  Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.
  Thanks for understanding.
  Kind regards!
  Zlatko