Do you have a pre-sale question or suggestion?

Feel free to write us your comment.

General

Can I use my AitTheme for more than one website?

Yes, every product purchased from www.ait-themes.club website has unlimited usage licence. Therefore you can use it & reuse it for as many websites or online projects as you wish.

What is the difference between free and premium version of your theme?

Free version does not include all the features we offer and is intended for non-commercial use or testing purposes. Premium version, on the other side, is the full version of AitTheme with all its features. Please read more about our free themes here.

Can I purchase single product (theme or plugin)? How?

Yes, it is possible to buy single theme or plugin. Go to detailed product page on www.ait-themes.club website and you can decide whether you want to purchase single product or membership. All our themes have also free version available to download which can be used for non-commercial or testing purposes.

How can I contact you?

All pre-sale questions can be submitted via Pre-sale Questions contact form on our website. Alternatively, you can send us e-mail to: info@ait-themes.club. However, if you already own any of Ait products and you’re looking for advice, please login to your Ait account and submit a question to our support team.

Can I ask question about AIT product I own via Pre-sale Questions form?

No, you shouldn't fill out Pre-sale form to submit questions about products that you already own. These should be addressed to our support team, not pre-sale. Please note that support is only provided to our customers who have a valid (not expired) product licence or membership. If you’re looking for support regarding the product you’ve purchased, please login to your Ait account and submit a question to our support team. In case your access to support has expired, please renew your product or membership in order to get access to updates & support again.

I cannot find any after sale trouble shooting forum, what should I do?

Please, feel free to post technical questions directly to our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/. Ait-Themes support team is ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time.

How are pages created by your Page Builder optimized for Google and other search engines?

AitThemes use microdata that are easily read by Google and other search engines. Even elements and widgets created with Page builder are visible to Google. With optimized html and images (with alternative attributes) you have a great starting point for getting the best organic search results. The rest is up to you and your content.

Memberships

How long is the full membership valid?

Validity of the full membership is 365 days from the day of purchase.

Is the full membership price a one-time fee?

Full membership price is a yearly fee. You will need to renew your membership on a yearly basis in order to keep your access to all AitThemes, plugins & updates.

There’s a special offer on full membership. What happens if I purchase it while my “old” membership is still active?

If you already have full membership (or one of its ancestors e.g. Directory membership, old Business membership), it’s validity will be prolonged by 12 months.

If you currently have any other membership (which does not include all AitThemes & features), you will have active both memberships at the same time. Full membership that you purchase at the special price will be active for 1 year from the day of purchase.

Please read further details in our blogpost Best price guarantee on your membership renewal.

I want to purchase Full Membership. What happens after the first year in terms of renewal cost?

In regards of renewal cost for your Full Membership, you will be charged the actual price of the membership at the time of purchase OR the initial price you’ve paid, whichever is LOWER. The rule is, you will never be charged more for the same membership package than the lowest price you’ve paid in the past. Please read more info: Best Price Guarantee on Your Membership Renewal.

Payments

I would like to buy one of your products. Can I pay using PayPal?

All payments for our products and services are being realized through Braintree payments only. This is a secure SSL encrypted payment system. You can choose to pay by credit or debit card. All payment information are processed and stored exclusively by Braintree payments. Paying by PayPal is not possible.

I’m trying to pay for the product but “Do Not Honor” (or some other) error message is poping up.

“Do Not Honor” decline message means that your bank is not willing to accept & process the transaction. Please contact your bank for more details. You can review the full list of decline codes here.

Free Themes

Is Ait Languages plugin included in Free Themes?

No, a free version of our themes do not include this plugin. Ait Languages plugin will become available to you after purchasing the full membership. This plugin will give you an option to make your website multilingual, the WP theme and your WP admin will be translated to 26 languages.

I’ve downloaded the free version of your theme and some of the features do not work. E.g. How do I add new item?

Free versions of AitThemes do not include all the features. For example Ait Toolkit or Ait Languages Plugin and many other things aren’t included. However you can create fully functional personal website for non-commercial use with our free theme. Or you can use it for testing purposes before purchasing the full membership. Read more about how do free AitThemes work.

Technical Details

Do AitThemes have RTL (right-to-left) Language Support?

No, unfortunately our themes do not have RTL support. We are not planning on adding RTL support in near future either.

Is there a demo content in AitThemes?

Yes, AitThemes include demo content. It’s up to you if you want to import it to your website or not. You can also export and import your own prepared content if you like. Watch our video tutorial on Importing demo content.

Are AitThemes compatible with budyPress or bbPress plugin?

We are sorry, we do not perform testing on compatibility between our products and the 3rd party plugins except the following ones: WooCommerce, EasyReservations, Revolutions slider, SEO Yoast. However, we have good experience with some other plugins such as MailChimp plugin, EssentialGrid or WP Super Cache.

ThemeForest customers

I bought your product on ThemeForest. Do you offer any discount for your TF customers?

Currently there is no discount or special offer available for TF customers. If you’d like to update to higher service, e.g. Full Membership, you can purchase it on www.ait-themes.club website and subsequently apply for refund from Envato. Please, apply for refund through your Envato account directly, it is not possible to get a refund through www.ait-themes.club website.

I bought AitTheme on ThemeForest more than year ago and it looks like I have no longer access to the updates or to your system where the theme is located. What can I do?

Your access to updates and to our system has expired. If you wish to update your theme you need to purchase the full membership from our club. It includes one year updates and support, unlimited usage licence and access to all our themes, plugins and graphics.

I bought AIT product on ThemeForest. How do I get access to support?

Please register here in order to get access to support.

Comments (9420)

  1. Gábor

    Dear Ait team,

    A few days ago, i wanted to install your themes, but can not. It was the LANGWITCH and the DOCTOR2. I have tried more option to install, but finaly, the installation did not finished.

    Do you have, any idea what can i do?
    Gábor

    1. Zlatko

      Hello Gábaor,

      We’d like kindly ask you to check our knowledge base and/or documentation with video tutorials:
      https://www.ait-themes.club/ait-themes-documentation/
      Or feel free to post technical questions directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/add-question.
      Our technicians are ready to answer you most efficiently even as quickly as possible when you decide a priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.
      If you have bought Ait Themes product on Themeforest you should perform the registration in our http://www.ait-themes.club in order to get access to the support forum. First of all, the purchase code you have received from Themeforest should be validated in our system. If you have not yet created Ait Themes Club account, please use the following form: https://system.ait-themes.club/join/tf

      Thanks for understanding.

      Best!
      Zlatko
      AIT team

  2. Karl

    Hi,
    i run a web-agancy from cologne-germany.
    Can i subscripe for lifetime and use your themes on differend customer projects?

    Kind regards Karl

    1. Zlatko

      Hello Karl,

      Thank you for writing in. Yes, you can re-use any of our products for unlimited web projects, domains, etc. The documentation how to set up API KEY(if purchased via themeforest you should use Purchase code registered in our system) you can find at https://www.ait-themes.club/doc/theme-activation/

      Kind regards!
      Zlatko
      AIT team

  3. Michael

    Is it possible to add location radius to blog posts and events?

    1. Zlatko

      Hello Michael,

      thank you for interesting in our products. On a google maps it is possible to display (search for) only Items custom post type. Should you be interesting to use Citadela directory plugin with Citadela theme you have the option to display on the maps also blog posts: https://www.ait-themes.club/citadela-doc/blog-posts-on-map/

      Kind eregards!
      Zlatko
      AIT team

  4. ericprebin

    Hello i have a problem impossible to deregister :
    “Purchase Code 000f5898-ed88-xxxxx-932c-5126078906d5 is already used on “annuaire.vulissimo.fr”. If you want to use it on this website, you can deregister it here.” annuaire is a test. the right site now is annuaire-vulpro.fr
    thnak you a lot

    1. Zlatko

      Hello there,

      Thanks for writing in. The documentation how to set up API KEY(if purchased via themeforest you should use Purchase code registered in our system) you can find at https://www.ait-themes.club/doc/theme-activation/

      If there is anything else we can help you, please contact us back.

      Kind regards!
      Zlatko
      AIT team

  5. Nicole

    Hello does the Multi Author theme come with a demo? Also is it possible to use the Directory Theme with the Multi Author. I want a theme that has both features. Thank you

    1. Zlatko

      Hello Nicole,

      Thank you for writing in. We are sorry, we don’t have a theme that would include features designed for directory and multi-author themes.
      But please consider using Directory theme with AIT Permission manager plugin that offers extended user’s capabilities: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager/
      Here is the documentation: https://www.ait-themes.club/documentation/#permissions-manager-plugin

      Kind regards!
      Zlatko
      AIT team

  6. diego

    IN THE DIRECTORY THEME…. CAN WE CREATE A MEMBERSHIP FOR USERS? BESIDES THE BUSINESSES MEMBERSHIP.

    2, CAN BE THIS THEME USE FOR BUSINESS DIRECTORY AND CLASSIFIED ADS AT THE SAME TIME?

    1. Zlatko

      Hello Diego,

      Thank you for writing in. Yes, you can create unlimited user’s packages by using the following parameters: https://www.ait-themes.club/doc/users-registration-packages-options/
      Thanks to AIT Permission manager plugin you have the option to offer your user’s even the more capabilities…: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager/

      Secondly,
      please consider using built-in both custom post type and element “Advertisements”:
      – https://www.ait-themes.club/doc/advertisements-post-type/
      – https://www.ait-themes.club/doc/advertisements-element/

      If there is anything else we can help you, please contact us back.

      Kind regards!
      Zlatko
      AIT team

  7. pcapriglione

    Dear Support, you can give me an email where I can ask you pre-purchase questions in private. Many thanks

    1. Zlatko

      Hello there,

      Thank you for writing in. Feel free to post your questions directly to zlato@ait-themes.com

      Best!
      Zlatko
      AIT team

  8. anna

    Hello – I just purchased directory + on themeforest. Now I see the lifetime club package. Can I purchase the lifetime package for the difference between the themeforest price and lifetime package? $149-$69?

    1. Zlatko

      Hello Anna,

      Many thanks for purchasing one of our products. If you have purchased the product by mistake some days/weeks ago (you were not aware of the fact that theme comes as a SINGLE product that doesn’t includes all plugins: https://prntscr.com/gk7xui, https://prntscr.com/i841jk) you should request for the refund and follow these steps: http://goo.gl/6J8KSP
      Please do not forget to also mention the reason for your refund request.

      Kind regards!
      Zlatko
      AIT team

  9. Nicole

    Hey! Do you know approximately when the Citadela DirectoryPRO Layout pack will be available? I am waiting to design my new project until it is available. 🙂

    1. Zlatko

      Hello Nicole,

      we thank you for being interested in newly planned layout. We expect to be designed and ready for the market from the beginning of February next year.

      Kind regards!
      Zlatko
      AIT team

  10. andre

    Estou vendo aqui o tema Citadela Food Delivery, quero saber se ele é compatível com o plugin dokan marketplace.

    1. Zlatko

      Hello Andre,

      Thank you for asking. We have never tested Dokan Market place. Feel free to have a try it. Full demo admin is not available, but you can have any of our single products (from http://www.ait-themes.CLUB) at no risk as we offer 30 days of money back guarantee. You can play around with the themes, plugins etc, and once you are interested to upgrade your subscription into Full – no problem, you can do it within 30 days by paying the difference between the prices. Consequently to Lifetime Membership for a special price valid for our full membership subscribers.

      Kind regards!
      Zlatko
      AIT team

  11. Dupont

    Hey The Team,
    i would like to purchase some theme, but i have some questions speically about the Business Finder Theme.

    1- Can i give the possibility to the user to add new places, and for those who don’t have a location can someone add a new location on the Afrika continent as exemple on the map?
    2 Can i build on the theme a ChatBox side so that the user could easily communicate?
    3- Can i customize the Map Header ? What are you using in the backend Side?
    4- The Live time Membership is just for one theme without plugins or what exactly ?

    Thank for your response.

    1. Zlatko

      Hello Dupont,

      Thank you for asking.
      1 – yes, no problem. In fa t you should mange it by following these instructions:
      After creating registration form: https://www.ait-themes.club/doc/how-to-create-submit-listing-page/
      or https://www.ait-themes.club/doc/how-to-create-registration-and-login-page-using-directory-type-theme/ you should set the user’s packages: https://www.ait-themes.club/doc/users-registration-packages-options/
      Once users are registered you should give them an access to create and manage Items custom post type: https://www.ait-themes.club/doc/items/
      2 – we are very sorry, there is no option for that
      3 – yeah, there the following options: https://www.ait-themes.club/doc/header-map-element/
      4 – Lifetime membership includes each of our themes, plugins, assists and yet you’ll get the access to all of our new features and themes (plugins) we’ll release in the future. No problem.

      Have a good day!
      Zlatko
      AIT team

  12. perial

    I have another question,

    can i connect a local payement system to the theme ?

    Have a nice day.

    1. Zlatko

      Hi again,

      Thanks for additional question. Yeah, there are some extended plugins available by default:
      – https://www.ait-themes.club/wordpress-plugins/paypal-payments/
      – https://www.ait-themes.club/wordpress-plugins/paypal-subscriptions/
      – https://www.ait-themes.club/wordpress-plugins/stripe-payments/

      Have a nice day!
      Zlatko
      AIT team

  13. MKDESIGN

    We bought a few years ago the theme TYPO, we have actually the version : 1.66 installed.
    We need to upgrade WordPress to 5.6.

    When I try to update to wordpress 5.6 the contact form has bugs the page builder bugs

    We have to buy another license to update the theme TYPO.
    You can confirm me that the update of typo will resolve theses issues ?
    Thanks

    1. Zlatko

      Hello there,

      Thank you for writing in. Yes, we keep each our product up-to-date on regular basis. Before update we recommend to back-up website. Please check out the list of the recent updates we have released during last months:

      v2.0.4 AUGUST 20, 2020
      – Fix: Contact form does not send some data after updgrade to WP 5.5
      v2.0.3 AUGUST 14, 2020
      – Update: WP 5.5 compatibility update
      v2.0.2 AUGUST 14, 2020
      – Update: WP 5.5 compatibility update
      v2.0.1 JULY 10, 2020
      – Fix: API keys & WP Multisite
      v2.0.0 MARCH 5, 2020
      – New: Theme Activation

      Kind regards!
      Zlatko
      AIT team

      1. MKDESIGN

        We bought a few years ago the theme TYPO, we have actually the version : 1.66 installed.
        We have to buy another license to update the theme TYPO?

        we installed the theme Typo free version 2.04 to test and it had some bugs :
        the contact form has bugs the page builder bugs

        If we buy the theme Typo paid version 2.04, it will seolve issues?
        Thanks

        1. Zlatko

          Hello there,

          Thanks for getting back on this. Yeah, the latest version comes with solved issues you have encountered in the older version. Please also note that Free version of the theme doesn’t use/include AIT Toolkit plugin as well as AIT Shortcodes and can be used for non commercial purpose for unlimited time:
          – https://www.ait-themes.club/wordpress-plugins/ait-elements-toolkit/
          – https://www.ait-themes.club/wordpress-plugins/ait-shortcodes/
          (which means: no pre-made custom post types, no Elements to show them in Page Builder, search form without some functionality, no sidebars etc). Basically you can perform the setting of colours and some basic functionality with a free theme version, in fact the theme is suitable for personal use only (not ready for commercial purpose, no technical support).

          If you are intended to get the latest supported theme version you should renew your subscription (the license). Single product comes with license and access to laest updates valid for a 12 months. If you are interested to get unlimited access and license please consider Lifetime membership package.

          Thanks for your understanding.

          Have a good day!
          Zlatko
          AIT team

      2. MKDESIGN

        We bought a few years ago the theme TYPO, we have actually the version : 1.66 installed.

        When I try to update to wordpress 5.6 the contact form has bugs the page builder bugs, so i installed the new free version 2.04 and bugs are still here

        Do you confirm me that the paid version of TYPO 2.04 could resolve issues ?

        We have to buy another license to update the theme TYPO?

        Thanks

        1. Zlatko

          Hello again,

          please kindly check out the answer posted to a previous question: https://www.ait-themes.club/presale-questions/comment-page-92/#comment-28164

          Feel free to update your license, we guarantee theme compatibility with the latest WordPress, Revolutions Slider and WooCommerce plugin versions (as well as PHP).

          Best regards!
          Zlatko
          AIT team

  14. Tony

    Greetings,

    1. Do you have a PayPal and Stripe Subscription plugin?

    2. Do you have a way to automatically import Business Listings?

    3. Is there a way to generate leads to import into your Directory Theme?

    Thank you!

    1. Zlatko

      Hello Tony,

      Thank you for writing in. Please note we have 2 different groups of directory products based on different frameworks:
      A -> come with build in page builder and classic post wordpress (includes DirectoryPRO, Business Finder+, City Guide, Event Guide and Food Guide with exentsions plugins
      B -> Citadela group products based on Gutenberg editor

      1A) The following payment plugins are available: PayPal Payments, PayPal Subscriptions and PayPal payments.
      1B) Citadela directory plugin comes compatible with WooCommerce payment gateways

      2A) Themes are extendable with CSV Import Export plugin, the settings and way of working is described at: https://www.ait-themes.club/documentation/#csv-import-export-plugin

      2B) Currenly we have no import plugin but we have built automated upgrade from DirectoryPRO (or the other theme from group A) into Citadela group products
      The more info can be found in the following article: https://www.ait-themes.club/website-portal-themes-comparison-blog/

      3) We are sorry, we have no sources or some recommendation how to generate leads into your database. There are some 3rd party databases on sale or we would recommend work on attracting more qualified visitors.

      Kindest regards!
      Zlatko
      AIT team

  15. San

    Hi, im using citadela directory and i have uploaded listing layout. My question is: can use different layouts for different subdomains? for example listing layout for …com/site1 and business layout for …com/site2 ?

    Thx

    1. Zlatko

      Hello San,

      Thank you for asking. Yes, each of our products is compatible with WordPress CMS multisite. No problem.

      Kind regards!
      Zlatko
      AIT team

  16. Honza

    Dobrý den, mohl bych se zeptat, kdy zhruba plánujete uvést připravovaný Citadela DirectoryPRO Layout? Děkuji.

    1. Zlatko

      Dobrý deň,

      orientačne Citadela DirectoryPRO layout mal by byť dostupný od Februára (Únor) budúceho roku.

      S pozdravom!
      Zlatko
      AIT team

  17. Timesaver

    Hi~
    I am using the free version of Multi Author Theme.

    I found that there is no Register button in the Login & Registration Widget. It means nobody can register as an author.

    Please, visit here https://blogbrands247.com/registration/
    and try to register. You can’t see Register button but only Login in the Login & Registration widget part.

    Do I have a problem or should I use the Premium version for the registration button?

    Please, reply to me.

    Thank you!

    1. Zlatko

      Hello there,

      Thanks you for writing in. thanks for asking. Free version of the theme doesn’t use/include AIT Toolkit plugin as well as AIT Shortcodes and can be used for non commercial purpose for unlimited time:
      – https://www.ait-themes.club/wordpress-plugins/ait-elements-toolkit/
      – https://www.ait-themes.club/wordpress-plugins/ait-shortcodes/
      (which means: no pre-made custom post types, no Elements to show them in Page Builder, search form without some functionality, no sidebars etc). Basically you can perform the setting of colours and some basic functionality with a free theme version, in fact the theme is suitable for personal use only (not ready for commercial purpose, no technical support).

      Kindest regards!
      Zlatko
      AIT team

  18. mehdi

    Good day! Nice template with a lot of features, but I’m struggling and not sure about the concept of it. Its still not clear to me if Citatela Pro Directory or Directory Pro is what i need. I have now started to add pages and added a subscription woocommerce virtual product, but I’m unable to see a “buy” button on the product I’ve put on. https://fahrschule24.net/directorypro/en/register-to-submit-your-items/ is there another documentation I need or a schematic overview how I can add a shop product?

    2.) How is the claim process properly done is there any documentation about that? coulndt find it in citadela.

    3.) is there a way for the jobs so my members (subscribers can add jobs? or is this not possible?

    thanks so much

    mehdi

    1. Zlatko

      Hello Mehdi,

      Thank you for your compliments and for being asked:

      1.) I am not sure whether i have understood you correctly, anyhow: you do need to activate any of citadela plugins. Once you have activated and set up WooCommerce plugin you should be able to see the button “insert to a basket or buy” within each product. Once you are intended to offer user’s subscription – paid membership – you should use Citadela Directory plugin… Further info you’ll find at: https://www.ait-themes.club/citadela-documentation/#citadela-directory-plugin
      2.) We are sorry for being late with the documentation, anyhow:
      Firstly you should in Citadela directory settings enable Subscription and Claim Listing (how to enable subscription can be found at: https://www.ait-themes.club/citadela-doc/directory-subscriptions/ ), once finished – go to Citadela Special pages -> Item detail page -> where you’ll choose the place according your demands on the layout of item single page … The Block Claim Listing will be displayed in the group of Directory bocks on the left (button Browse All) … Consequently you have many options on the left side in order to set up required parameters, colours, design etc..
      3.) Unfortunately adding job offers feature is currently not available but we have a plan to add it in the future. Further info about available and coming functionalities you’ll find in this article: https://www.ait-themes.club/roadmap-4q2020-blog/
      Item custom post type offers the following sections:
      – the content (wysiwyg editor),
      – general
      – address and location
      – opening hours and gpx track
      https://www.ait-themes.club/citadela-doc/item-custom-post-type/

      Kindest regards!
      Zlatko
      AIT team

  19. blackgold1

    Dear Team,

    I purchased Tour Operator Theme from Themeforest a while ago. Now I am not able to download it from there.

    I tried to have access on your system website using my purchase code but no luck.

    Kindly help me retrieving the purchased copy of my theme.

    Thanks,
    Deepak.

    1. Zlatko

      Hello Deepak,

      Thank you a lot for contacting us back.
      The theme is now available only at https://www.ait-themes.club/wordpress-themes/ as the theme has been removed from Themeforest marketplace. From this reason the license has ended according to Terms of Use by Envato group.
      If you plan to update theme you have an option to subscribe for any of available packages or for single product in our club in order to get the license to use the theme: https://www.ait-themes.club/pricing-sign-up/ -> it’s also possible when you are logged in our system (GDPR requirements are introduced too).
      After subscription you can download new updates when you are logged at: https://system.ait-themes.club/join/tf. You’ll get all the benefits from our services – getting free updates, access to support forums, use themes or plugins for unlimited domains or projects. You can search through our knowledge base, access online documentation and video tutorials.

      If there is anything else we can help you, please contact us back.

      Have a good day!
      Zlatko
      AIT team

  20. Josef

    Dear Mr. or Mrs.
    I would like to purchase a full membership again (i left because there was no support for OpenStreetMap, but like I see it has already changed). But I also see that the Croatian language is still not translated? I need it in Croatian, the frontend for the user for sure. Is it possible for me to translate it somehow after a subscribe, i can translate it in complete? Without Croatian, i cant make my website.

    Thank you in advance for a quick reply.

    Best Regards.

    Josef

    1. Zlatko

      Hello Josef,

      Thank you for writing in.
      Yes, DirectoryPRO theme supports OpenStreetMaps and Croatian language is available by using AIT languages plugin. Front end is translated partly, should there be some issues please follow https://www.ait-themes.club/knowledge-base/how-to-add-new-translations-to-child-theme/

      If there is anything else we can help you, please contact us back.

      Kind regards!
      Zlatko
      AIT team

    1. Zlatko

      Hello Antonio,

      Thanks for your comment. All our products are distributed under the therms of use of the GNU General Public License… How we could help you?

      Kind regards!
      Zlatko
      AIT team

  21. Andres

    Does lifetime membership include unlimited support or does it have yearly fees? Thanks

    1. Zlatko

      Helo Andres,

      Thank you for being interested in our products. Lifetime membership package includes 1 year access to support forum. After this period you are free to decide to prolong the access to support forum for $19,- excl. VAT if applicable for 6 months … The package provides unlimited access to all our products.

      Best regards!
      Zlatko
      AIT team

  22. Jose

    Hello, I was interested in purchasing your lifetime membership to migrate my existing directory theme. I wanted to ask about your refund policy – mainly because I want to test out the power of AitThemes to its full capacity and make sure its a right fit. I have no problem supporting and paying a developer that offers what I need. In the past I’ve spent a lot money on things that end up collecting dust and I’m trying to avoid that. After everything that I have read, your plugins look very promising. Also, please correct me if I am wrong but do you know of any compatibility issues with Astra that I should be aware of?

    I look forward to hearing from you and thank you
    Jose Gonzalez

    1. Zlatko

      Hello Jose,

      Thank you for writing in.
      We offer 30 money back guarantee on each of our products (except Lifetime membership package): https://www.ait-themes.club/terms-of-use/

      Secondly,
      regarding Astra PRO plugin has not been test but as long as the product comes made according WordPress rules regularly updated there won’t be an issue with our Citadela products based on Gutenberg editor:
      – https://www.ait-themes.club/wordpress-themes/#citadela
      – https://www.ait-themes.club/wordpress-plugins/#citadela

      Should you have further questions, please contact us back.

      Have a good day!
      Zlatko
      AIT team

  23. mecadal

    Hello,
    What more will the future theme directory pro + citadela bring to the citadela theme with all the downloadable plugins? In fact what will be the benefits of waiting for the directory + version

    1. Zlatko

      Hello there,

      Thank you for asking. An overview of coming features you’l find at: https://www.ait-themes.club/roadmap-4q2020-blog/

      Best regards!
      Zlatko
      AIT team

  24. Patrick

    Hi there, we are wondering if there is a way to make the advanced search plugin compatible wih divi theme?

    Thankyou

    1. Zlatko

      Hello Patrick,

      Thanks for writing in. We have a plan to create Advanced Search plugin https://www.ait-themes.club/roadmap-4q2020-blog/ (within coming weeks/months). In other words, the plugin will extend Citadela theme that is compatible with Divi builder: https://www.ait-themes.club/citadela-doc/compatibility-with-elementor-and-divi/

      If there is anything else we could help you, please contact us back.

      Kind regards!
      Zlatko
      AIT team

  25. pochitoque

    Hi!

    Is it possible to place a third party shortcode on the item’s page, in DirectoryPro?

    Greetings.

    1. Zlatko

      Hello there,

      Thanks for asking. We have never tested it in the past, but… In order to manage and to know how to use our latte framework, so codes in templates have to be written with latte.
      Full demo admin is not available, but you can have any of our single products (from http://www.ait-themes.CLUB) at no risk as we offer 30 days of money back guarantee. You can play around with the themes, plugins etc, and once you are interested to upgrade your subscription into Full – no problem, you can do it within 30 days by paying the difference between the prices. Consequently to Lifetime Membership for a special price valid for our full membership subscribers.

      Should you have further questions, please contact us back.

      Kind regards!
      Zlatko
      AIT team

  26. Dan

    SEO question.

    Is your theme are compatible with the Yoast SEO plugin?

    Thank’s

    1. Zlatko

      Hello Dan,

      Thank you for asking. Yes, we have a very good experiences by using SEO Yoast plugin.

      Kind regards!
      Zlatko
      AIT team

  27. Joe

    I want to create a nationwide business directory. Is this possible with one of your themes?

    1. Zlatko

      Hello Joe,

      Thanks for writing in. Yeah, please consider Citadela products (theme, plugins)
      – https://www.ait-themes.club/wordpress-themes/#citadela
      – https://preview.ait-themes.club/citadela/directory-plugin/about-plugin/

      The documentation page: https://www.ait-themes.club/citadela-documentation/ or (after purchase) feel free to post technical questions directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/add-question.

      Best regards!
      Zlatko
      AIT team

  28. Nicole

    Hello, I have sent a few emails but no response. I am interested in the lifetime package and learning so I can develop for clients. I want to use the directory theme but I also want a multi-author ability like your Multi-Author blog theme. Is this possible to do? Thank you

    1. Zlatko

      Hello Nicole,

      Thank you for getting back on this. We are sorry, for being missed of the response (perhaps spam folder settings etc). Anyhow:
      We are sorry, this options is included in directory themes and perhaps you might be interesting in Citadela products (currently available 1 plan – citadela directory plugin) with the unique option: Blog Posts on a map: https://www.ait-themes.club/citadela-doc/blog-posts-on-map/
      Further info you’ll find also in this article: https://www.ait-themes.club/how-to-start-a-travel-blog-that-looks-like-reiskompas-blog/

      Kindest regards!
      Zlatko
      AIT team

  29. sKa

    I want to check how to update your theme and plugins.
    I administate now one website and thez are using your theme.
    How to check if they bought premium_

    1. Zlatko

      Hello there,

      You should be able to get an access to the latest supported theme/plugin version by using AIT Updater plugin for free -> https://www.ait-themes.club/wordpress-plugins/ait-updater/

      If there is anything else we can help you, please contact us back.

      Have a good day!
      Zlatko
      AIT team

  30. ELBOBBY

    SRES YA ES MUCHO TIEMPO CUANDO ME VAN A REGRESAR MI DINERO

    1. Zlatko

      Hello there,

      Thank you for getting back on this. Your request has been forwarded to our account manager. We value your business, and would like to address your concerns as quickly and correctly as possible. Thank you for your understanding and patience.

      Have a good day!
      Zlatko
      AIT team

  31. Joe

    after purchasing the lifetime membership I only get updates for a year ?

    1. Zlatko

      Hello Joe,

      Thank you for asking. Lifetime membership provides unlimited access to all our products (even to all products we’ll release in the future). No hidden fees, no limitation.
      The package covers 1 year access to support forum and you can prolong it at any time for a $19,- excl. VAT if applicable. Customer Support is provided during working days from 8am to 5pm Central European Time.

      Kindest regards!
      Zlatko
      AIT team

  32. Chris Rabkin

    Looking to create a restaurant and small business directory for my local. Wondering if you had a directory plugin that allows tiered memberships (free and paid), allows the member to build a mini web page in their acct, and can purchase products we offer to them to purchase for marketing their business.

    1. Zlatko

      Hello Chris,

      Thanks a lot for being interested in our product/s. Food Guide directory with Food menu plugins allows to create the listing portal of restaurants. Thanks to built-in features you can create unlimited membership packages (even free and paid). After registration your users have ability to create their listings (presentations) with basic or advanced options (thanks to using Permission manager plugin: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager/ )

      In order to see how to manage it, feel free to have a look closer at the following instructions:
      After creating registration form: https://www.ait-themes.club/doc/how-to-create-submit-listing-page/
      or https://www.ait-themes.club/doc/how-to-create-registration-and-login-page-using-directory-type-theme/ you should set the user’s packages: https://www.ait-themes.club/doc/users-registration-packages-options/
      Once users are registered you should give them an access to create and manage Items custom post type: https://www.ait-themes.club/doc/items/ or even in Events Pro posts (if they you are using Events Pro plugin): https://www.ait-themes.club/doc/users-registration-and-packages-option/
      Admin has an option to help all of your users by introducing a nicer design of the WP administration by using Easy Admin plugin: https://www.ait-themes.club/doc/how-to-enable-easy-admin-in-directory-type-theme/ you can create an user friendly admin’s feel of look and comfortable navigation, which helps especially to all non-wordpress users in order simplify their work in WordPress administration. Please have a look at documentation files also at: https://www.ait-themes.club/documentation/#easy-admin-plugin
      Should you be interesting to give your users the more ability in order to manage even the more custom post types, elements etc, please consider Permission Manager plugin

      Have a good day!
      Zlatko
      AIT team

  33. Norman

    At the themes and templates compatible with elementor builder?

    1. Zlatko

      Hello Norman,

      Thank you for being interested in our products. Our newest products (Citadela free theme and compatible plugins) comes compatible with Elementor Builder:
      https://www.ait-themes.club/citadela-doc/compatibility-with-elementor-and-divi/
      You can find them at:
      – https://www.ait-themes.club/wordpress-themes/#citadela
      – https://www.ait-themes.club/wordpress-plugins/#citadela

      Kind regards!
      Zlatko
      AIT team

    1. Zlatko

      Hello again,

      Thanks for writing in. Perhaps you have mentioned geolocation? Yes, this feature is available in each of our directory theme.
      https://www.ait-themes.club/doc/header-map-element/
      Regarding our newest Citadela directory plugin – the feature will be added in near future.

      Kind regards!
      Zlatko
      AIT team

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