Do you have a pre-sale question or suggestion?

Feel free to write us your comment.

General

How are pages created by your Page Builder optimized for Google and other search engines?

AitThemes use microdata that are easily read by Google and other search engines. Even elements and widgets created with Page builder are visible to Google. With optimized html and images (with alternative attributes) you have a great starting point for getting the best organic search results. The rest is up to you and your content.

Can I use my AitTheme for more than one website?

Yes, every product purchased from www.ait-themes.club website has unlimited usage licence. Therefore you can use it & reuse it for as many websites or online projects as you wish.

What is the difference between free and premium version of your theme?

Free version does not include all the features we offer and is intended for non-commercial use or testing purposes. Premium version, on the other side, is the full version of AitTheme with all its features. Please read more about our free themes here.

Can I purchase single product (theme or plugin)? How?

Yes, it is possible to buy single theme or plugin. Go to detailed product page on www.ait-themes.club website and you can decide whether you want to purchase single product or membership. All our themes have also free version available to download which can be used for non-commercial or testing purposes.

How can I contact you?

All pre-sale questions can be submitted via Pre-sale Questions contact form on our website. Alternatively, you can send us e-mail to: info@ait-themes.club. However, if you already own any of Ait products and you’re looking for advice, please login to your Ait account and submit a question to our support team.

Can I ask question about AIT product I own via Pre-sale Questions form?

No, you shouldn't fill out Pre-sale form to submit questions about products that you already own. These should be addressed to our support team, not pre-sale. Please note that support is only provided to our customers who have a valid (not expired) product licence or membership. If you’re looking for support regarding the product you’ve purchased, please login to your Ait account and submit a question to our support team. In case your access to support has expired, please renew your product or membership in order to get access to updates & support again.

I cannot find any after sale trouble shooting forum, what should I do?

Please, feel free to post technical questions directly to our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/. Ait-Themes support team is ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time.

Memberships

How long is the full membership valid?

Validity of the full membership is 365 days from the day of purchase.

Is the full membership price a one-time fee?

Full membership price is a yearly fee. You will need to renew your membership on a yearly basis in order to keep your access to all AitThemes, plugins & updates.

There’s a special offer on full membership. What happens if I purchase it while my “old” membership is still active?

If you already have full membership (or one of its ancestors e.g. Directory membership, old Business membership), it’s validity will be prolonged by 12 months.

If you currently have any other membership (which does not include all AitThemes & features), you will have active both memberships at the same time. Full membership that you purchase at the special price will be active for 1 year from the day of purchase.

Please read further details in our blogpost Best price guarantee on your membership renewal.

I want to purchase Full Membership. What happens after the first year in terms of renewal cost?

In regards of renewal cost for your Full Membership, you will be charged the actual price of the membership at the time of purchase OR the initial price you’ve paid, whichever is LOWER. The rule is, you will never be charged more for the same membership package than the lowest price you’ve paid in the past. Please read more info: Best Price Guarantee on Your Membership Renewal.

Payments

I would like to buy one of your products. Can I pay using PayPal?

All payments for our products and services are being realized through Braintree payments only. This is a secure SSL encrypted payment system. You can choose to pay by credit or debit card. All payment information are processed and stored exclusively by Braintree payments. Paying by PayPal is not possible.

I’m trying to pay for the product but “Do Not Honor” (or some other) error message is poping up.

“Do Not Honor” decline message means that your bank is not willing to accept & process the transaction. Please contact your bank for more details. You can review the full list of decline codes here.

Free Themes

Is Ait Languages plugin included in Free Themes?

No, a free version of our themes do not include this plugin. Ait Languages plugin will become available to you after purchasing the full membership. This plugin will give you an option to make your website multilingual, the WP theme and your WP admin will be translated to 26 languages.

I’ve downloaded the free version of your theme and some of the features do not work. E.g. How do I add new item?

Free versions of AitThemes do not include all the features. For example Ait Toolkit or Ait Languages Plugin and many other things aren’t included. However you can create fully functional personal website for non-commercial use with our free theme. Or you can use it for testing purposes before purchasing the full membership. Read more about how do free AitThemes work.

Technical Details

Do AitThemes have RTL (right-to-left) Language Support?

No, unfortunately our themes do not have RTL support. We are not planning on adding RTL support in near future either.

Is there a demo content in AitThemes?

Yes, AitThemes include demo content. It’s up to you if you want to import it to your website or not. You can also export and import your own prepared content if you like. Watch our video tutorial on Importing demo content.

Are AitThemes compatible with budyPress or bbPress plugin?

We are sorry, we do not perform testing on compatibility between our products and the 3rd party plugins except the following ones: WooCommerce, EasyReservations, Revolutions slider, SEO Yoast. However, we have good experience with some other plugins such as MailChimp plugin, EssentialGrid or WP Super Cache.

ThemeForest customers

I bought your product on ThemeForest. Do you offer any discount for your TF customers?

Currently there is no discount or special offer available for TF customers. If you’d like to update to higher service, e.g. Full Membership, you can purchase it on www.ait-themes.club website and subsequently apply for refund from Envato. Please, apply for refund through your Envato account directly, it is not possible to get a refund through www.ait-themes.club website.

I bought AitTheme on ThemeForest more than year ago and it looks like I have no longer access to the updates or to your system where the theme is located. What can I do?

Your access to updates and to our system has expired. If you wish to update your theme you need to purchase the full membership from our club. It includes one year updates and support, unlimited usage licence and access to all our themes, plugins and graphics.

I bought AIT product on ThemeForest. How do I get access to support?

Please register here in order to get access to support.

Comments (9317)

  1. Gareth

    Hi,
    This theme was purchased some years ago via themeforest https://www.ait-themes.club/wordpress-themes/driving-school/

    I recently took over admin for the website, and we no longer have access to the envato account, to get purchase code for the theme. Is there any other way to retrieve this code, to register it here?
    Any help/support on this would be greatly appreciated.
    Thank you.

    1. Zlatko

      Hello Gareth,

      thanks for writing in.
      The theme is now available only at https://www.ait-themes.club/wordpress-themes/ as the theme has been removed from Themeforest marketplace. From this reason the license has ended according Terms of Use by Envato group.
      If you plan to update theme you have an option to subscribe for any of available packages or for single product in our club in order to get the license to use the theme: https://www.ait-themes.club/pricing-sign-up/ -> it’s also possible when you are logged in our system (GDPR requirements are introduced too).
      After subscription you can download new updates when you are logged at: https://system.ait-themes.club/join/tf. You’ll get all the benefits from our services – getting free updates, access to support forum, use theme or plugin for unlimited domains or projects. You can search through our knowledge base, access online documentation and video tutorials.

      Kind regards!
      Zlatko
      AIT team

  2. Masayuki

    I got the “Cityguide” theme. Could you tell me the Rest API endpoint of the items?

    1. Zlatko

      Hello there,

      thanks for asking.
      Our custom post types are defined under AIT TOOLKIT PLUGIN under CPTS folder.
      Should you have further questions, please contact us via customer support forum at: https://system.ait-themes.club/support/add-question

      Have a good day!
      Zlatko
      AIT team

  3. Jonathan

    Are all the plugins included when you buy the 99$ membership?

    1. Zlatko

      Hello Jonathan,

      thanks for writing in. Yeah, Full Membership package covers the access to all our plugins, templates and assets (graphics, …). After purchase you can even contact us via support forum – Customer Support is provided during working days from 8am to 5pm Central European Time.

      Kind regards!
      Zlatko
      AIT team

  4. jose

    hello, I wanted to check if your themes are multiligual, so I dont need to install a translation plugin..

    1. Zlatko

      Hello Jose,

      thank you for writing in and for interesting in our products.
      Here is the list of “Multilingual and Translated themes” that can be extended with AIT Languages plugin thanks to which you do not need to perform the translations of .pot files. Supported language can be added by a few simple steps: https://www.ait-themes.club/wordpress-themes/#translated-multilingual-themes
      The plugin can be found at: https://www.ait-themes.club/multilingual-support/
      Video tutorial how does it work: https://www.ait-themes.club/doc/work-with-languages-options-video-tutorial/

      Hope it will help you.

      Kind regards!
      Zlatko
      AIT team

  5. Jeroen

    Just to be sure: I purchased a few years ago Directory PRO theme and some additional plugins like AIT Advanced Filters, Easy Admin, Elements toolkit, Shortcodes and updater. When I buy Lifetime membership now, can I update all those themes and plugins lifetime? One time fee? And can I use all products then for other projects??

    1. Zlatko

      Hello Jeroen,

      thanks for writing in. Yeah, that’s correct. After purchase Lifetime membership package you’ll get unlimited access to all themes, plugins and assets and yet you can re-use them for unlimited web projects, domains, etc. No problem.

      Have a good day!
      Zlatko
      AIT team

  6. Juraj

    Hello what plugins are required for directory+? Thanks

    1. Zlatko

      Hello Juraj,

      thanks for writing in.
      It mostly depends on your requirements on website functionality etc. All compatible plugins can be found at: https://www.ait-themes.club/wordpress-plugins/#directory
      Further info how to work with you’ll find at: https://www.ait-themes.club/documentation/

      If you have further questions, please contact us back.

      Have a good day!
      Zlatko
      AIT team

  7. Fernando Amalaki

    Hello.

    I’m going to make a website for my city’s businesses.
    What topic do you recommend, Citadela Listing or Directory PRO?

    Where can I see a comparison of the topics?

    Greetings.

    1. Zlatko

      Hello Fernando,

      thanks for interesting in our products. It mostly depends on your requirements on website functionality. Anyhow, feel free to have a look at the comparison table at: https://www.ait-themes.club/website-portal-themes-comparison-blog/
      If there is anything else we can help you, please contact us back.

      Have a good day!
      Zlatko
      AIT team

  8. Juraj

    Hi where do i fill the form for a refund? Thanks

    1. Zlatko

      Hello Juraj,

      if you are intended request for refund simply confirm it by answering on this message. We’ll manage the necessary actions if needed.

      Kind regards!
      Zlatko
      AIT team

  9. Roger

    If I purchase the package for $149 will I get all the themes for Directory Pro and the all the plugins?

    What listing profile options can be disabled until a payment is received for the listing?

    Can the directory handle international addresses and locations?

    1. Zlatko

      Hello Roger,

      thank you for interesting in our products.
      Yeah, Lifetime membership package includes the access to all our templates, plugins and graphics assets.
      Regarding user’s roles and options the theme offers i would like ask you to check out the following instructions: https://www.ait-themes.club/doc/users-registration-packages-options/ or please have a look at vidoe tutorial: https://www.ait-themes.club/doc/how-to-create-package-assign-permissions-and-set-price-in-directory-type-theme/

      There is no limitation for addresses and locations.

      Kind regards!
      Zlatko
      AIT team

  10. Hussam

    Hi,
    which theme could be used for a classified ad?

    Best regards
    Hussam

    1. Zlatko

      Hello Hussam,

      thank you for writing in. We are sorry, currently we don’t have a theme that would be suitable for creating the portal with market place functionality.

      Kind regards!
      Zlatko
      AIT team

  11. Beth

    Hello,

    We want to know if the theme “City Guide” includes the license of Slider Revolution and if it works in PHP 7.4

    Regards,

    1. Zlatko

      Hello Beth,

      thank you for interesting in City Guide theme. A bundled version (theme+slider revolution) doesn’t need to activate the license as we provide updates on regular basis. Should you be intended to get the access e.g. like pre-made templates by 3rd party developers company (Themepunch) you should purchase it.

      Secondly,
      we keep each of our products up-to-date with the latest version PHP, WordPress and the others plugins and should you encounter any issue or bug in the future we’ll fix it asap and release the new update for the market. In addition please check out the Hosting requirements we recommend once decided to use City Guide theme: https://www.ait-themes.club/doc/hosting-requirements/

      Kindest regards!
      Zlatko
      AIT team

  12. Mark

    Why can’t I download any themes etc. I purchased a lifetime licence ages ago

    1. Zlatko

      Hello Mark,

      thanks for writing in. After checking your account (user name aj2703) i have found out that you were testing basic (free) version of our Business Finder+ theme on 2017-12-02. There is no subscription visible in the past. However, if you used to use another account (different email/user name) please provide us of this info which allow us to have a look closer at your issue.

      Have a good day!
      Zlatko
      AIT team

  13. Maverick2u

    I cancelled my Lifetime Membership account and actually am using it, so can you reinstate it as was or will i have to just buy new license from fresh ??

    Sorry for the inconvenience

    1. Zlatko

      Hello there,

      thanks for writing in. The best way how to renew your subscription will be when you proceed the request via https://www.ait-themes.club/pricing-sign-up/ -> simply login into your current account (user name Maverick2u). No problem at all.

      Kind regards!
      Zlatko
      AIT team

  14. Roger

    Is anyone there? I’ve submitted some questions but no one answers. Did you get my previous questions? I’m ready to buy but I want to make sure you guys will be helpful first.

    1. Zlatko

      Hello there,

      thanks for getting back on this. Please have a look at the answer posted at: https://www.ait-themes.club/presale-questions/comment-page-91/#comment-27259

      Kind regards!
      Zlatko
      AIT team

    1. Zlatko

      Hello Chris,

      how we could help you?

      Best regards!
      Zlatko
      AIT team

  15. Lillian

    Hi,
    Interested in buying a template. Is it possible to add a page like this? https://ghubril.com/projects/
    This has a map with content that appears when the mouse hovers over an area

    1. Zlatko

      Hello Lillian,

      thanks for writing in. Each directory theme we have in our portfolio offers the option with Header Map with markers on the map. Unfortunately there is no option to display the more info or additional text when cursor hovers over an image.

      Best regards!
      Zlatko
      AIT team

  16. nunzio

    pagando abbonamento a vita si possono caricare i temi su altri siti web

    1. Zlatko

      Salve Nunzio,

      thanks for writing in and for asking.
      Yeah, no problem. After purchase Lifetime membership you’ll get unlimited access to all our products that you are allowed to re-use for unlimited web projects, domains, etc.

      Kind regards!
      Zlatko
      AIT team

  17. Filippo

    Hello
    I bought DirectoryPRO Item Purchase Code:
    8a82f254-81d0-4230-91dc-89adfcd13a39
    I attached the code to an installation, but we chance thee domain now it asks to deregister, but I can’t see the installation in my account filippo@cocontest.com. I don’t know which account has been attached to this installation. Can you help me?

    1. Zlatko

      Hello Filippo,

      thanks for asking. Please follow the instructions posted at: https://www.ait-themes.club/doc/theme-activation/

      Best regards!
      Zlatko
      AIT team

  18. Erwin

    How are the themes made? Did you use a pagebuilder or are they Gutenberg compatible?

    1. Zlatko

      Hello Erwin,

      thanks for asking. Some of our themes have been designed based on our Framework II that use page builder: https://www.ait-themes.club/documentation/#video-tutorials-for-ait-themes-page-builder
      Our newest product group Citadela are made Gutenberg compatible as well as with Elementor and Divi builders. https://www.citadelawp.com

      Kind regards!
      Zlatko
      AIT team

  19. Karen

    Where can I find the directory pro documentation. I can’t work out how to add the categories to my homage.

    1. Zlatko

      Hello Karen,

      thanks for writing in.
      We’d like kindly ask you to check our knowledge base and/or documentation with video tutorials:
      https://www.ait-themes.club/ait-themes-documentation/
      Or feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/add-question.
      Our technicians are ready to answer you most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.

      Best regards!
      Zlatko
      AIT team

  20. Karen

    How do i get my homepage to look like this?
    https://directory.swanhill.vic.gov.au/item/
    instead it is this?
    https://directory.swanhill.vic.gov.au/
    the archive layout is much nicer with the small icons and white button style. Can i copy this some how?

    1. Zlatko

      Hello Karen,

      Layout of any page itself may be configured in Page Builder. In page builder select desired Page to edit (for example Home), and you can insert wanted elements to the Home page. Posts displayed on the archive page are in Page Builder represented by Content Element, because wordpress generate posts in place of main content. The settings of the other elements you can manage by clicking on the element. Further info how to work with page builder you’ll find at: https://www.ait-themes.club/documentation/#video-tutorials-for-ait-themes-page-builder

      Should you have further questions, please contact us via support forum: https://system.ait-themes.club/support/add-question

      Our technicians are ready to answer you most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.
      If you have bought Ait Themes product on Themeforest you should perform the registration in our http://www.ait-themes.club in order to get access to support forum. First of all, the purchase code you have received from Themeforest should be validated in our system. If you have not yet created Ait Themes Club account, please use the following form: https://system.ait-themes.club/join/tf

      Thanks for understanding.

      Have a good day!
      Zlatko
      AIT team

  21. Francisco

    WHERE IS THE PARENT INSTALLATION FILE?

    1. Zlatko

      Hello Francisco,

      thanks for writing in. Each installation file comes in a standard and packed form .zip. Sometime settings of browser (e.g. Safari) manage downloaded files unziped thanks to which you are not able to provide installation of the product.
      All files are stored at: https://system.ait-themes.club/

      If there is anything else we can help you, please contact us back.

      Kind regards!
      Zlatko
      AIT team

  22. AlbertoHr

    We are an agency dedicated to creating web pages. We already have a “lifetime membership” with you. But I don’t know where I can ask the following:

    I have a client who needs to have the option of making bookings through their website (tours, events, etc.), do you have a theme that can do that? Or a plugin with extra cost that you offer? we definitely wouldn’t want to buy other themes, we’re happy with yours.

    Greetings.
    Albert.

    1. Zlatko

      Hello there,

      thanks for asking. We’d like kindly ask you to check our knowledge base and/or documentation with video tutorials:
      https://www.ait-themes.club/ait-themes-documentation/
      Or feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/add-question.
      Our technicians are ready to answer you most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.

      Have a good day!
      Zlatko
      AIT team

  23. Tore78

    Hi, I use DirectoryPro.
    I would like to know when reviews and claim listing will be available in Citadela Directory Plugin.
    I’m waiting for all DirectoryPro features be migrated to Citadela.
    Thanks.

    1. Zlatko

      Hello there,

      thank you for asking.
      Item reviews has been released recently, Claim listing feature should be available for the market by the end of this year.
      Please have a look also the the following article for detailed info: https://www.ait-themes.club/roadmap-4q2020-blog/

      Kind regards!
      Zlatko
      AIT team

  24. Marcel

    Hello,
    I am interested in buying a membership, but I need an Invoice for the company. Is it possible?
    Thank you.

    1. Zlatko

      Hello Marcel,

      thank you for interesting in our products. Yeah, after purchase you’ll get the access to invoice in our system: https://system.ait-themes.club/account/invoices

      Should you have further questions, please contact us back.

      Kind regards!
      Zlatko
      AIT team

  25. Sean Work

    I have a client that is using one of your older themes. He doesn’t have the license to it for whatever reason and the theme hasn’t been updated in years. My fear is that if we do update, the entire site will break. Any recommendations?

    1. Zlatko

      Hello there,

      thanks a lot for writing in and for asking.
      All the necessary updates are done, if there is still some issues we’ll have a look asap and fix the bug. No problem.
      Before proceed the update we would recommend to manage all required steps like back-up of the website. We would recommend also to using staging site for update. This is because a staging site is on the same server as your live site, and it’s a carbon copy of it. This means that whatever works on your staging site will also work on your live site. In case your client’s website use already edited theme the safest way to update it is by creating a child theme and adding your customizations there, etc.

      Hope it will help you.

      Kindest regards!
      Zlatko
      AIT team

  26. Adrien

    Hi,

    I am interested in purchasing the event portal theme, however I have a few questions such as, is it possible to set a service fee on each tickets sold rather than having a monthly pricing plan? If so, how?

    This leads me to the next question: How does the organizer’s experience look like in the background once they are logged in? The payout section?

    The event submission and the dashboard available for them to manage their events are crucial to me.

    Thank you very much!
    Adrien

    1. Zlatko

      Hello Adrien,

      thanks for your questions.
      Yeah, you can set up the maximum of added Events, detailed info:

      After creating registration form: https://www.ait-themes.club/doc/how-to-create-submit-listing-page/
      or https://www.ait-themes.club/doc/how-to-create-registration-and-login-page-using-directory-type-theme/ you should set the user’s packages: https://www.ait-themes.club/doc/users-registration-packages-options/
      Once users are registered you should give them an access to create and manage Items custom post type: https://www.ait-themes.club/doc/items/ or even in Events Pro posts – as you are intended to use Events Pro plugin: https://www.ait-themes.club/doc/users-registration-and-packages-option/

      Admin has an option to help all of your users by introducing a nicer design of the WP administration by using Easy Admin plugin: https://www.ait-themes.club/doc/how-to-enable-easy-admin-in-directory-type-theme/ you can create an user friendly admin’s feel of look and comfortable navigation, which helps especially to all non-wordpress users in order simplify their work in WordPress administration. Please have a look at documentation files also at: https://www.ait-themes.club/documentation/#easy-admin-plugin
      Should you be interesting to give your users the more ability in order to manage even the more custom post types, elements etc, please consider Permission Manager plugin: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager/

      Kind regards!
      Zlatko
      AIT team

  27. Ivan

    Hello, we created a website for a client using AIT Langwitch WP Theme in 2015. We need to update it to the newest WP core 5.5 how do we proceed whit that?

    Many thanks!

    Kind regards,
    Ivan Myrseth

    Langwitch WP Theme
    AIT Languages v.1.2.9
    AIT Shortcodes v.1.01.11
    AIT Toolkit v.1.5.6
    AIT Updater v 5.0.7

    1. Zlatko

      Hello Ivan,

      thanks for writing in and for asking.
      Before proceed the update we would recommend to manage all required steps like back-up of the website. We would recommend also to using staging site for update. This is because a staging site is on the same server as your live site, and it’s a carbon copy of it. This means that whatever works on your staging site will also work on your live site. In case your client’s website use already edited theme the safest way to update it is by creating a child theme and adding your customizations there, etc.
      https://www.ait-themes.club/doc/theme-update-instructions/

      Kind regards!
      Zlatko
      AIT team

  28. Chris

    Hi. Do you do a classified style theme?

    1. Zlatko

      Hello Chris,

      thanks for asking. We are sorry, we have no theme that would support market place functionality.

      Kind regards!
      Zlatko
      AIT team

  29. Jimmy

    I had recently downloaded the foodguide theme free version. I installed it and loaded the demo data. However, I don’t see any of the listing items can can’t seem to find where to listing is stored. Isn’t the theme suppose to have all the items? I wanted to evaluate the theme before purchasing, but it’s not behaving in a way that would allow me to determine if it is of any use to us. Thanks.

    1. Zlatko

      Hello Jimmy,

      thanks for interesting in Food Guide theme. Free version of the theme doesn’t use/include AIT Toolkit plugin as well as AIT Shortcodes and can be used for non commercial purpose for unlimited time:
      – https://www.ait-themes.club/wordpress-plugins/ait-elements-toolkit/
      – https://www.ait-themes.club/wordpress-plugins/ait-shortcodes/
      (which means: no pre-made custom post types, no Elements to show them in Page Builder, search form without some functionality, no sidebars etc). Basically you can perform setting of colours and some basic functionality with free theme version, in fact the theme is suitable for personal use only (not ready for commercial purpose, no technical support).

      Full demo admin is not available, but you can have any of our single products (from http://www.ait-themes.CLUB) at no risk as we offer 30 days of money back guarantee. You can play around with the themes, plugins etc, and once you are interesting to upgrade your subscription into Full – no problem, you can do it within 30 days by paying the difference between the prices. Consequently to Lifetime Membership for a special price valid for our full membership subscribers.
      In addition – each of our products is updated on regular basis – themes, plugins are kept always compatible with the latest versions of WordPress, PHP, and with some of 3rd party developers plugins like Revolution Slider, WooCommerce plugins, Wordfence, Yoast SEO, Sucuri, Schematic, etc.

      If there is anything else we can help you, please contact us back.

      Have a good day!
      Zlatko
      AIT team

  30. Rober

    Hei,
    Don`t show up api key window.
    zdFZE4VxgGmuToXLd4Xk0QJZVWlhUaCTNMeJPs6sO1pY8Bl3KAyiVriRmH9y4Qo6

    1. Zlatko

      Hello Rober,

      thanks for writing in. I am not sure whether i have understood you corectly – do you mean API key above attached to your 3rd domain?

      Kind regards!
      Zlatko
      AIT team

  31. Jaco

    Hi, I previously bought the AIT Business Directory Theme and all plugins a year ago. Looking to upgrade to the life time support package. But first want to know have you updated this plugin’s schema markup for ratings? Getting Google Search errors from the deprecated schema.

    I await your answer.

    Kind regards,
    Jaco

    1. Zlatko

      Hello Jaco,

      thanks for contacting us back.
      Yeah, we have released v2.5 on 2019-11-21 with fixed bug: Reviews structured data. A few weeks later we have extended new feature: AggregateRating structured data
      You can check our ChangeLog file at: https://www.ait-themes.club/wordpress-plugins/item-reviews/ on the left side right under the header of page presentation.
      Should there be some further issue, please contact us back. It’s our main intention to keep our products up-to-date.

      Have a good day!
      Zlatko
      AIT team

  32. Sherelle Rippy

    I want to know if your have Claim Listing included with your Directory Plugin for example Citadela or Citadela Lite?

    1. Zlatko

      Hello Sherelle,

      thanks a lot for interesting in Citadela products. Claim Listing is currently not available but we have a plan to introduce this feature for the market within coming weeks.
      Please have a look also at the comparison table as you might find there useful info: https://www.ait-themes.club/website-portal-themes-comparison-blog/

      Kindest regards!
      Zlatko
      AIT team

  33. Joseph

    How do I add the Directory layout to my site?

    1. Zlatko

      Hello Joseph,

      thanks for interesting in directory product/s.
      Could you please provide us of some detailed info? Feel free to post technical questions directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/add-question.
      Our technicians are ready to answer you most efficiently even as quickly as possible when you decide a priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.

      Have a good day!
      Zlatko
      AIT team

  34. w-ten.info

    Hi, guys!
    Why you don’t answer to my question- I found a bug in Directory + theme- the x,y coordinates changes randomly, when UPDATE of an item is pressed. One of your team asked me by email for the coordinates, I sent him an example, but that’s it! no answer anymore of my question. Why is this?

    1. Emilia

      Hi, thank you for your message.

      I’m sorry you have a problem with our product. Our rule is that we provide support exclusively through the ticket system.

      Please log in to your account and add a new ticket.

      If you have a Lifetime membership and your support has expired, write your username here. We will check the validity of your license and verify if it is really a bug in our product. Thanks for your cooperation.

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