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Bulk data import from CSV (Microsoft Excel) file
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Export data from your portal website to CSV file
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Plugin will automatically generate sample CSV file for the current theme
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Supports Categories & Locations
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Item to category and location assignment
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Ability to also assign featured image that’s uploaded in Media library
v3.0.4
Last UpdateDecember 17, 2020
WordPress
5.x
Translated Languages
27
Compatible Browsers
IE9+, Chrome, Firefox, Safari
GDPR Compliant
yes
v3.0.4 December 17, 2020
- Fix: CSV file upload
v3.0.3 August 6, 2020
- Fix: Check compatibility function does not work
v3.0.2 July 10, 2020
- Fix: API keys & WP Multisite
v3.0.1 May 27, 2020
- Fix: Plugin Activation
v3.0.0 May 12, 2020
- New: Plugin Activation
v2.10 October 10, 2019
- Fix: Plugin is allowed only for supported directory themes, added notification message for attempts to activate on unsupported themes.
v2.9 November 21, 2016
- Fix: Problems with export/import of featured images
v2.8 October 10, 2016
- New: Redesign of plugin admin page
v2.7 September 8, 2016
- Fix: Compatibility with CityGuide Theme v2.75 - New: Now you can update existing Category or Location if you use existing 'slug' or 'name' column in CSV file - New: Plugin will announce user if required 'name' column is missing in CSV file
v2.6 June 23, 2016
- New: Ability to export/import additional information for item categories and locations
v2.5 June 2, 2016
- Fix: New items were not searchable by subtitle or features
v2.4 May 5, 2016
- Fix: New items didn't display on taxonomy pages in recent Directory2 version
v2.3 March 2, 2016
- Fix: Problem with importing 'draft' items
v2.2 November 24, 2015
- New: Export items with "publish" and "draft" status - New: Date validation - Update: POT file
v2.1 November 5, 2015
- Fix: Problem with missing GPS coordinates - New: Confirmation message on successful import
v2.0 October 29, 2015
- New: Settings moved to Theme Admin sections (read more in the documentation) - New: Language support - you can import/export items with any of available languages - New: Bulk import - now you can import bigger files without server failures - New: User friendly reporting
v1.20 September 25, 2015
- Fixed: Error causing empty page on php5.4 and below
v1.19 September 16, 2015
- Fixed: Items with the existing slug will not be duplicated but updated (read more in documentation) - Fixed: PHP notices during importing
v1.18 September 8, 2015
- Fixed: Now you can export items and re-import exported csv file - Fixed: Socials and Features are included in exported csv file - Info: Updated documentation (https://www.ait-themes.club/doc/how-to-import-csv-file/)
v1.17 September 3, 2015
- Fix: Categories/Locations with the existing slug will not be duplicated but updated (read more in documentation) - Fix: category_featured field wasn't added in exported csv if the taxonomy wasn't selected as 'featured'
v1.16 August 25, 2015
- Fix: php syntax error while importing taxonomies
v1.15 August 19, 2015
- Added: Possibility to use "image name" for item's featured image (more details in the documentation) - Added: Improved after-import reporting
v1.14 August 11, 2015
- Fixed: Items with same Title but unique Name/Slug were considered as the same item - Added: Admin field desrciptions - Updated: POT Translation file
v1.13 July 21, 2015
- Update: Added custom fields to import export functions
v1.12 July 7, 2015
- Update: Updated pot translation files
v1.11 July 1, 2015
- Update: All translations are now handled by AIT Languages plugin
v1.10 June 9, 2015
- Update: Updated all translations - translated some new strings - New: Added new Ukrainian (uk) translation
v1.9 May 19, 2015
- Added: New language - Turkish (tr_TR) - Updated: All other languages were updated
v1.8 April 20, 2015
- Tweak: Internal changes for better maintainability
v1.7 March 20, 2015
- Fixed: Taxonomy import for Items
v1.6 March 10, 2015
Added languages
v1.6 February 11, 2015
Fixes (thumbnail, update old item etc.)
v1.5 February 9, 2015
- Fixed thumbnail import - Added update existing posts
v1.4 January 16, 2015
- added language files - some fixes
vv1.4 January 12, 2015
- Fixed: featured image import - Fixed: exported only terms with assigned post types - Changed: Import reporting shows count of succesfully imported posts, shows only not imported posts
v1.3 January 6, 2015
Fixed: missing a line from importType.php (empty import)
v1.2 December 30, 2014
Fixed: multisite import, empty import, import page showing duplicated tables, added better error reporting
v1.1 December 12, 2014
- Fixed: Some PHP errors - Renamed WP admin menu labels for this plugin
v1.0 December 10, 2014
- Plugin release
Plugin Features
Who made it happen?
This item was created, developed and prepared for you by the following team of great designers and developers:
Peter
Position: Webdeveloper
Peter
Position: Designer & Front-end Developer
Maco
Position: Designer & Front-end Developer
Trusted by amazing people
We build WordPress themes since 2008. See what are our clients say about our themes and after purchase support.
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This is an awesome theme. Very well designed and quite easy to use. Setup is no problem. So far I’ve not run into any problems, so many thanks to the developers of this theme.
This theme has so many great options, shortcuts and includes, and although some of the features were a bit different than what I was used to in most themes, the support was wonderful. I was a bit impatient but Ivan was able to steer me the right way every time. 🙂
Once again with your theme, and again a 5 stars rating. You listen customers waits. We ask responsive, you make huge update in code. You aways rock, I always buy !
Want to say a huge thank you for your support and great great service. You have been amazing and professional throughout and truly deserve all the success in the future.
Sorry, just gotta keep saying it, you rock! This thing is more fun and awesome to use the more I use it!!
Guys I’d really like to thank you for such a great theme! I’ve been quite pleased with the theme and support thus far. Thanks again life long customer.
Ivan and the AIT folks are golden! Very helpful support, and always willing to lend a hand.
I recently purchased a theme from you. I wanted to take a minute to tell you it is absolutely the best theme I have ever used. Everything I have wanted to do I have been able to do with ease. I’m so used to fighting themes. This is truly a breath of fresh air. Please keep them coming. I’m assigning you hero status for the rest of today. 😉
Do you have a pre-sale question or suggestion?
Feel free to write us your comment.
Comments (258)
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Hello,
I purchased CSV to WordPress Import Plugin along with Directory in October 2013. Now that I am on Directory + it appears that my old license of CSV to WordPress Import Plugin won’t work. Is there a credit or upgrade for old CSV to WordPress Import Plugin users, since CSV Import / Export seems to be the same tool just updated?
Thanks,
Daniel
Hello Daniel,
thanks for contacting us back. CSV Import / Export plugin is absolutely the different plugin that is compatible with our directory themes based on framework II /multilingual ready, page builder, theme options etc/
Therefore, it is not the same plugin as the one you have purchased via Themeforest.
Thank for understanding.
Best,
Zlatko
Hello,
We bought the plugin, but unfortunately it doesn’t fit our needs, please give us the refund, thank you in advance.
Regards,
Mickey Gong
Hello Mickey,
please contact us directly via support forum which will enable answer you to most efficiently, or provide us of your purchase code. Thanks!
Zlatko
Please refund my purchase: https://www.ait-themes.club/wordpress-plugins/csv-import-export/?_ga=1.42192166.2087900713.1461795469
It doesn’t work the way it’s advertised or suppose to. Let me know if you are not willing to do it so I can start writing reviews on AIT Themes.
Hello,
thanks for coming back on this:
CSV has a text format, the more about your issue you can find also at:
https://www.ait-themes.club/wordpress-plugins/csv-import-export/
– you can attach the images that are already stored in media library in your WP installation
– no replace/migration possible with images …
Anyhow,
you’ll get refund back on your paypal account …
Best
Zlatko
This plugin does not work, constant bugs as well as doesn’t transfer images/image urls. It’s quite pointless to use. Please give a refund.
Hi again,
we are sorry for your misunderstanding: as mentioned before:
CSV has a text format, the more about your issue you can find also at:
https://www.ait-themes.club/wordpress-plugins/csv-import-export/
– you can attach the images that are already stored in media library in your WP installation
– no replace/migration possible with images …
Anyhow,
you’ll get refund back on your paypal account …
Best
Zlatko
I imported and activated the plugin, but it doesn’t appear in my dashboard. Am I missing something?
Hello,
thanks for your message. Here is the link to documentation, please check the Theme Option.
Should you have further issue, please kindly post your theme-regarding question at our support forum https://system.ait-themes.club/ which will enable answer you to most efficiently.
Best regards,
Zlatko
hi iam using directory plus theme for classified site, i have 2 lacs of business listings in excel sheet, how to import bulk data, wordpress importer is usefull for bulk uploading, is there any issues. previously iam using wordpress all import plugin for another classified theme.i posted 7000 business listings. after 1 hour my website was getting slow , almost 1 week my site is not working . it shows complete white blank page. i am changing hosting server also.
iam facing somany problems…
please suggest me how upload bulk data? wordpress import is working or not. Directory theme was supported 2lacs business listings ?
csv import/export plugin is support for directory plus 4.5.2 …. or
suggest me which plugin in useful for directory plus ..for bulk upload
Hello,
thanks for your message.
Firstly, be sure that your hosting provider / setting meet the theme hosting requirements: https://www.ait-themes.club/doc/hosting-requirements/
Secondly, CSV Import / Export plugin to import bulk data of item post types: https://www.ait-themes.club/wordpress-plugins/csv-import-export/
Here you can find full documentation page: https://www.ait-themes.club/documentation/#csv-import-export-plugin
Best regards,
Zlatko
Hi,
If I buy a plugin and then I decide to get a premium membership can I pay just the difference?
Hello Jose,
yes, you can upgrade for a difference between the prices within 30 days after purchase as it is mentioned in the following article: https://www.ait-themes.club/upgrade-membership-terms-and-conditions-update/
Thanks!
Kind regards,
Zlatko
So you delete the plugin from codecanyon, write a new one and sell it ?.
Please refund me for the csv import/export plugin than i will buy the bew one here.
Never even got the time to proper use it.
Regards
Hello Robbert,
thanks for your message. CSV Import / Export Item plugin is quite different product by comparing the one that was on codecanyon some times ago. The current one is compatible with our directory listing themes of 2nd generation /built with our framework II, page builder, etc/
Secondly regarding refund, i am sorry but your request is not in accordance with refund policy http://themeforest.net/page/customer_refund_policy#not-refundable
Best regards,
Zlatko
hi, i’ve a previous version of business finder.
Does this plugin work CSV IMPORT / EXPORT To transfer all venue to the new version ?
Hey there,
thanks for asking. I am sorry, the plugin was designed to import Items from CSV file into any of our directory themes. If you are intended to migrate from Business Finder theme into Business Finder+, please kindly have a look at the following article: https://www.ait-themes.club/knowledge-base/migration-from-old-directory-or-businessfinder-theme/
Best regards,
Zlatko
HI. If I use this CSV IMPORT/EXPORT plugin, it is very compatible with the Directory+ theme right? so If I would import from my excel(csv), Will it automatically display the same as the listings in the website? I have already purchased the Directory+ theme, please help me answer my question so that I can buy this for importing my listings.
Hello Japser,
yes, CSV Import/Export plugin is fully compatible with any of our directory themes. It imports items post type content, please kindly check them in detail in the following article: https://www.ait-themes.club/doc/how-to-import-csv-file/
Best regards,
Zlatko
I am scraping businesses in my area to create the directory. I’m assuming i can then cut and paste pertinent information into the your spreadsheet (the model provided) and then simply upload it to Directory+ with this plugin, am I correct?
Hey Brian,
definitely yes. Please kindly have a look at the instructions at: https://www.ait-themes.club/documentation/#csv-import-export-plugin
as you might find them useful.
Hope this will help!
Thanks.
Sincerely, Zlatko.
Hi, i see the csv import export, ¿the plugin only works with the themes of ait or is ready for work with any theme?
Hello Diego,
thanks for asking, Yes, CSV Import Export plugin is compatible with our directory themes, you can find them at:
https://www.ait-themes.club/wordpress-themes/#directory-listing-themes#translated-multilingual-themes
Best regards,
Zlatko
Hello
My website is being developed, and it will take about 10 days or more.
As i have more than 10,000 listing, i would like to save time, starting adding all information on excel format that allows me to import to my website once is ready.
Is there any way to send me the Excel file so i can start that work?
You can send to xxx or yyy
Or send me a link for download.
Kind Regards
Nelson Uetimane
Hi again,
no problem, just please read carefully the instructions at: https://www.ait-themes.club/documentation/#csv-import-export-plugin
Best,
Zlatko.
Hi,
I purchased the CSV import plugin. I wish to purchase the premium package. I saw the package details after purchasing the this plugin only.
Are there any ways I can I get a discount for this plugin amount when buying the premium account?
Hello Sudharshan,
thanks a lot for interesting in our products and asking – you can upgrade for a difference between the prices, please kindly have a look at the detailed information at: https://www.ait-themes.club/upgrade-membership-terms-and-conditions-update/
The whole procedure can be managed when you are logged into you account.
Best, Zlatko
I purchased the CSV plugin last week. I would like to get the premium package since it has all the plugins to make the site workable.
If I pay for the premium package are there any ways that I won’t pay this USD 45 which spent for this plugin or can I get the repayment for this?
Hello again,
please check my answer at: https://www.ait-themes.club/wordpress-plugins/csv-import-export/comment-page-2/#comment-7303
Sincerely, Zlatko
Hello,
I use Business Finder to geolocate nurses on http://www.mynursery.be.
I haved logged more than 100 items manualy but i have now 11000 bulk points with geolocation to put on the map (excel)
Is this plugin can help me ?
Thanks
Hello Laurent,
thanks for asking – a great job you have created! Yeah, CSV Import / Export plugin helps to import bulk data, for detailed information and all the parameters that can be imported, please visit also the documentation at: https://www.ait-themes.club/documentation/#csv-import-export-plugin
Kind regards,
Zlatko
Many thanks Zlatko.
I will check this doc to see if I can find a way to avoid thousand of encoding ;o)
Is there a difference btw Business Finder & BF + for your plugin to work ?
Great job!
Hey Laurent,
Business Finder is very first version which was complately rebuild into the BF+ theme. This old version is no more available. Thank you
Hello,
is it possible to import events in to the plugin eventsPro?
Hello Markus,
it’s a feature that we have in our plan – CSV Import / Export Events plugin will be created in a few weeks/months. Thanks!
Sincerely,
Zlatko.
That sounds great 🙂 Thx for your anwers 🙂
Do your directory plugins work with any wordpress theme or only for AIT WordPress Directory themes?
Please let me know.
Thanks
Maurits
Hello Maurits,
thank you for interesting in our directory plugins. They are compatible with the following directory themes:
https://www.ait-themes.club/wordpress-themes/directory-themes/
There are some exclusions, Foodmenu plugin is compatible only with FoodGuide theme, Event PRO plugin is not compatible with FoodGuide theme.
Best, Zlatko
Hi, I haven’t updated yet from Directory to Directory+. I still need to prepare some stuff beforehand. I’ve purchased the import and export plugins for the old version, which is obviously not longer supported. What can I do, it obviously does not work – shows me severel error messages like “”sep=;”
Warning: Cannot modify header information – headers already sent by…” , so I’m stuck. Do I really need to purchase it again to get it working after the upgrade to Directory+?
Hello Frank,
CSV Import / Export plugin is compatible with Directory+ theme that is built with another framework that uses page builder. Therefore the plugin you have purchased from the past is not compatible with Directory+ theme.
Thanks for understanding.
Best regards, Zlatko
Hello, I have not updated to the BusinessFinder+ and it is not working on BusinessFinder.
I request a refund because I cannot use it for now and I do not know if we will update and be able to use it in the near future.
Thank you
Hey there,
thanks for your message. You can migrate according the following instructions: https://www.ait-themes.club/knowledge-base/migration-from-old-directory-or-businessfinder-theme/
Secondly, we are really sorry, but your request is not in accordance with Refund Policy by Envato’s marketplace at: https://themeforest.net/page/customer_refund_policy
Best regards, Zlatko
Hi,
I want to know what and all i will get in directory membership for $299
Hello Naga,
thanks for asking:
Directory package includes all the products of PremiumX plus:
– https://www.ait-themes.club/wordpress-themes/directory-themes/
– https://www.ait-themes.club/wordpress-plugins/directory-plugins/
– https://www.ait-themes.club/graphics/directory-graphics
PremiumX includes:
– https://www.ait-themes.club/wordpress-themes/
– https://www.ait-themes.club/wordpress-plugins/
– https://www.ait-themes.club/graphics/
For detailed info please have a look at: https://www.ait-themes.club/introducing-new-unlimited-membership-packages/
Best, Zlatko
Hello,
i use the import/export csv tools but i see error in my website: (screenshot url: https://drive.google.com/file/d/0B2WEP7QHFVh6YVhhdXhUYlZqSnc/view?usp=sharing)
{if $options->theme->general->favicon != “”} {/if} {includePart parts/seo} {googleAnalytics $options->theme->google->analyticsTrackingId} {wpHead} {!$options->theme->header->customJsCode} {var $searchFormClass = “”} {if $elements->unsortable[search-form]->display} {var $searchFormClass = $elements->unsortable[search-form]->option(‘type’) != “” ? “search-form-type-“.$elements->unsortable[search-form]->option(‘type’) : “search-form-type-1”} {/if} {* usefull for inline scripts like facebook social plugins scripts, etc… *} {doAction ait-html-body-begin} {if $wp->isPage}
{else}
{/if}
{includePart parts/social-icons} {includePart parts/languages-switcher} {includePart “parts/woocommerce-cart”} {includePart portal/parts/header-resources}
{if $options->theme->header->logo} logo {else}
{$wp->name}
{/if}
Hello,
I’d like to kindly ask you to check our knowledge base and/or documentation
https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base
or post technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/
Best, regards,
Zlatko
If I purchase the Directory Membership for $99 (Get all 66 themes, plugins and 171 Graphics), is it a one time cost and does it include all of the paid plugins for Business Finder+, such as Paypal Payments, CSV Import/Export, PayPal Subscriptions, Item Reviews, Events Pro, Item Extension, Advanced Filters, Claim Listing, Quick Comments, Announcements Bar, Easy Admin, and Get Directions plugins?
Hello Aric,
thank you for asking. Directory package includes all the products of PremiumX plus:
– https://www.ait-themes.club/wordpress-themes/directory-themes/
– https://www.ait-themes.club/wordpress-plugins/directory-plugins/
– https://www.ait-themes.club/graphics/directory-graphics
For detailed info please have a look at: https://www.ait-themes.club/introducing-new-unlimited-membership-packages/
Secondly, after purchase you’ll get an access to updates and support forum valid for a 1 year. After one year you can renew your account for the same price.
Best regards,
Zlatko
Hi,
I see that the CSV import plugin has a lot of negative feedback.
Have these issues been resolved?
If i buy it and it doesnt work, will there be refund?
Thanks
Hello Alexander,
thanks for your message. Each one product we sell comes with 100% functionality as offered. General support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. The most important is follow the instructions in our documentation: https://www.ait-themes.club/documentation/#csv-import-export-plugin . Anyhow, you can contact us via support forum at any time when you encounter any plugin-regarding issue.
Best regards,
Zlatko
Hello,
I purchased the $99 premium membership and I installed the Directory+ theme successfully and included all of the Demo Content. So far so good! However, I’m running into a problem when I try to import my Categories and Items into my theme. I downloaded the example CSV file and included the =sep; as the first line in the file, however, the import will not run. I only get “0/1” as a result of items that are being imported. Any ideas as to why this is happening?
Thanks!
Hello Ninos,
thanks for your message.
I’d like to kindly ask you to check our knowledge base and/or documentation
https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base
or post technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/
Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few hours).
Best regards!
Zlatko
Hello,
I purchased the $99 membership and I downloaded the Directory+ theme. I’m trying to use the CSV Import/Export plugin and after adding in the =sep; as the first line, it still won’t upload my categories. I get a 0/1 uploaded and nothing happens after that. Any suggestions?
Hello Ninos,
thanks for purchasing Directory package.
I’d like to kindly ask you to check our knowledge base and/or documentation
https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base
or post technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/
Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few hours).
Best,
Zlatko
CSV Import — Does it also UPDATE?
Hello Chris,
thanks for asking. Yeah, we keep each one of our products up-to-date. The latest supported CSV Import Export plugin version is: v2.9 from 21.11.2016.
Best regards!
Zlatko
I believe he means will it update existing records if you import the same file again with changes.
Hey there,
thanks for your reply. Yes, existing records will be updated.
Best,
Zlatko
I need to know if the CSV import/export wordpress plugin will fully integrate with the CityGuide theme
Hello Carlos,
thanks for asking. Yes, CSV Import Export Item plugin is fully compatible with the City Guide theme:
https://www.ait-themes.club/wordpress-plugins/csv-import-export
Best regards,
Zlatko
Hi, I have problem importing data, it says “Your file is missing column: post_name” after i added “sep=;” at the top because of the another error says ‘Missing separator information’. Please help. Thanks
Hello again,
please check the answer at: https://www.ait-themes.club/presale-questions/comment-page-40/#comment-11554
Best,
Zlatko
Hi,
I am working on a client site with your Directory+ theme. Currently using wp import pro but it not import website and phone numbers! wanted to know that you csv import plugin work perfectly with directory + item import?
Thanks,
Anup
Hello Anup,
thanks for asking. Yes, obviously there is no issue. Please check out the documentation before have a try: https://www.ait-themes.club/documentation/#csv-import-export-plugin
Best,
Zlatko
plugin question?
Hello Rich,
thanks for interesting in our product. Feel free to post your question here or have a look at the documentation: https://www.ait-themes.club/documentation/#csv-import-export-plugin
Best,
Zlatko
Hi our directory listing is currently being managed via WP JOB Manager. Would the data be compatible to import to CityGUide using your suggested CSV importer? Thanks
Hello Sydney,
thanks for interesting in CityGuide theme. We did not test WP Job Manager features, i am not able to ensure you from the compatibility point of view. Anyhow, feel free to have a look at the documentation how to set the CSV files: https://www.ait-themes.club/documentation/#csv-import-export-plugin
Kind regards,
Zlatko
Hi, I tried to export the content of Items from Directory Plus Theme, but all the data related to the item such as direction or phone number appears as a single field called _ait-item_item-data. Does this plugin export the data of the item in different fields?
Thanks
Hello Jeff,
thanks for your message.
I’d like to kindly ask you to check our knowledge base and/or documentation
https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base
Or feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/.
Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.
Thanks for understanding.
Kind regards!
Zlatko
Hi,
is there an option to turn the GPS/Latitude,Longitude/Street view from the CSV?
I really appreciate if you let me know about it.
Hello Franco,
thanks for your reply. Yes, there is such an option, for detailed info please have a look at the documentation of CSV Import Export plugin:
https://www.ait-themes.club/documentation/#csv-import-export-plugin
Best regards!
Zlatko
I have just recently installed the “CSV IMPORT / EXPORT” plugin on my site. I exported the item csv file, made changes and when I tried to import the csv file, I get the error “Missing separator information”. What am I doing wrongly?
Hello Kevin,
please kindly have a look at the documentation at: https://www.ait-themes.club/documentation/#csv-import-export-plugin
Should your issue still persists, Ait-Themes team is ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites.
Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.
Thanks for understanding.
Kind regards!
Zlatko
Hi, I have purchased your Directory+ WP theme via the EnvatoMarket (Theme Forest). Can I download theme updates via your site?
Thanks,
Srdja
Hello,
You can get an access to supported theme version by using AIT Updater plugin for free -> https://www.ait-themes.club/wordpress-plugins/ait-updater/ , the documentation you can find at https://www.ait-themes.club/documentation/#updater-plugin
Best!
Zlatko
If custom fields are created using the Item Extension plugin, can we mass upload data on those custom fields through this plugin? If not, what other methods are there for mass uploading?
Hello,
thanks for asking. CSV Import Export plugin extends Item custom post type only. The documentation is available at: https://www.ait-themes.club/documentation/#csv-import-export-plugin
We are sorry, we have no such a plugin that would import item extension fields.
Best regards!
Zlatko
I tried to import a list csv to site using plugin, but i didn’t find no import categories… how do I do this?
Hello,
thanks for your message.
I’d like to kindly ask you to check our knowledge base and/or documentation with video tutorials:
https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base
– especially the following one: https://www.ait-themes.club/documentation/#csv-import-export-plugin
or
feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/.
Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.
Best regards!
Zlatko
Hi. I already have the business theme. Before I but this, will it import all the fields from the item extensions plugin. even if I modify and add new fields in a dropdown list?
Hello John,
thanks for asking. We are sorry, CSV Import export plugin works with the fields used by Items custom post types only. For detailed info please have a look at the documentation: https://www.ait-themes.club/documentation/#csv-import-export-plugin
Sincerely!
Zlatko
Hi I bought you businessfinder theme and csv import tool a couple of years ago and are now trying to take it up again and make it to work.
I have a csv file with saloons that I want to import as “items” in businessfinder.
When I click at the AIT plugin in my wp installation I can online import posts, categories, posts, pages but I cant find “items” anywhere??
I tried to import them a post or pages, but they dont show up in “Items” in my businessfinder then!?
So my question is how do I get them to become imported as posts?
Happy for help.
Hello Jens,
thanks for contacting us back.
CSV Import Export plugin can import item custom post types and you can achieve it by following the instructions at: https://www.ait-themes.club/documentation/#csv-import-export-plugin
We are sorry, it is not possible to import posts or pages.
Secondly,
Please, check your theme/plugin versions with the latest ones by following the instructions on screenshot: https://prntscr.com/fu4ucu
Thanks for understanding.
Kind regards!
Zlatko
I think you are wrong. In the plugin I bought I cant import custom posts like ITEMS (That Im trying to import) see screen shot: http://prntscr.com/iph43y
Its really annoying. I have all the data to publish my site but I cant get the data into ITEMS in the correct place!
Please help! It looks like I have another version of your plugin=?
Hello Jens,
thanks for your message. Please have a look the documentation https://www.ait-themes.club/documentation/#csv-import-export-plugin or feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/.
Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.
If you have bought Ait Themes product on Themeforest you should register on our Club to get support. First of all the purchase code from Themeforest should to be validated in our system. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf
Thanks for understanding.
Best!
Zlatko
I bought Directory in the past and paid for a CSV plugin that was then abandoned by your company. I am now using your CSV to Word Press plugin but it has not been updated. Before I buy the $99 subscription, I see the current CSV plugin is also 1 1/2 years old. Do you plan to keep these current?
Hello Stacy,
thanks for asking. Currently we have no plan to add the new features into CSV Import Export plugin, anyhow it is being continuously checked by our developer team in order keep it fully compatible with our themes and WordPress CMS.
Thanks for understanding.
Kind!
Zlatko
Hi – I have businessfinder. Is the only way to export listings to use the $45 plugin? There’s no functionality for this by default?
Hello Sean,
thansk for asking. CSV Import Export plugin is compatible with Business Finder+ theme: https://www.ait-themes.club/wordpress-themes/business-finder
There is no other plugin that you could use in order to export item custom post types.
Best!
Zlatko
Trying to find out how to export listings from BusinessFinder.
Hi again,
please have a look at the previous answer: https://www.ait-themes.club/wordpress-plugins/csv-import-export/comment-page-2/#comment-18001
Best!
Zlatko
Guten Tag,
Ich nutze das Plugin mit BusienesFinder+.
Wenn ich etwas importieren möchte erscheint jedes mal die Meldung “Ungültiges Datumsformat!….. ”
Woran liegt das ?
Gruss Jens
Hello Jens,
thanks for your message. Please follow the instructions in the documentation: https://www.ait-themes.club/documentation/#csv-import-export-plugin
Should your issue still persists, please provide our Ait-Themes team with AIT SysInfo report: https://www.ait-themes.club/wordpress-plugins/ait-sysinfo/. Our technicians are ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites.
Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.
Hope it will help.
Kind regards!
Zlatko
Guten Tag,
Ich bekomme beim upload immer die Meldung “ungültiges Dateiformat…..”
Ich arbeite mit Openoffice und habe schon alles versucht.
Woran kann es liegen?
Danke
Hi again,
please check out the previous answer, hope it will help.
Kind regards!
Zlatko
WordPress import of items. I have a client running an old version of your theme, and it was never updated. Unfortunately, the site is nearly broken, and updating to the latest theme has been unsuccessful. None of the items will import through the WordPress XML RSS file. Do you have a fix for this?
Hello Tom,
thanks for asking. Please, check your theme/plugin versions with the latest ones if you can: You should be able to get an access to supported theme/plugin version by using AIT Updater plugin for free -> https://www.ait-themes.club/wordpress-plugins/ait-updater/ , the documentation you can find at https://www.ait-themes.club/documentation/#updater-plugin
If it doesn’t help, I’d like to kindly ask you to check our knowledge base and/or documentation https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledgebase
Should your issue still persists, please provide our Ait-Themes team with AIT SysInfo report: https://www.ait-themes.club/wordpress-plugins/ait-sysinfo/. Our technicians are ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites.
Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.
Thanks for understanding.
Kind regards!
Zlatko
morning, i was a Full Membership From 2016-02-14 To 2017-02-14 may i have this plugin (cvs import -export) at the version before status expired? if yes please send it at my email address.
Hi there,
thanks for contacting us back. Could you please provide us of your user name registered in our system?
Best regards!
Zlatko
Hi,
is it possible to import/exports items with the full addresses of each location? Unfortunately I can only see GPS coordinates in the documentation.
Thanks,
Lukasz
Hello Lukasz,
thanks for contacting us and for your feedback. Yes, you can import address in text format, please check out the screenshot taken from panel administration: https://prntscr.com/ln3x8g
The documentation is missing this info and should be updated.
Best!
Zlatko
Zdravo Zlatko. Zelim da kupim plugin CSV Import / Export v2.9 ali me pay pal stalno vraca na vasu prodavnicu i ne mogu da obavim kupovinu plugin-a. Takodje sam probao da kupim plugin direktno sa kartice, nisam ni to uspeo. Pokusao je i moj kolega sa njegovom karticom, takodje nije uspeo da kupi. Molim vas proverite sta nije u redu sa vasim nacinom placanja. Hocu da kupim a ne mogu. Srdacan pozdrav
Hello, Zlatko. I want to buy CSV Import / Export v2.9 plugin, but me pay pal keeps coming back to your store and I can not make a plugin purchase. I also tried to buy a plugin directly from the card, I did not succeed. My programmer with his card tried, and he also failed to buy. Please check what’s wrong with your payment method. I want to buy and I can not. Best Regards
Hello Dusan,
thanks for interesting in our product.
We use a Braintree account and you should just be able to pay with your credit card or debit card directly.
Any card information is processed by third parties, they are not stored on our server. The following cards are accepted: https://www.braintreepayments.com/en-sk/features/credit-cards
The payment procedure should be as follows:
1 – Fill in the data -> in check out form you can insert your personal or company data as well as the data provided by payment card
2 – After sent the form -> 3D secure check must be confirmed. You’ll receive verification code on your mobile. This method of verification is available as far as the service is provided by your bank (it’s supported by AitThemes). Consequently, as a new windows with logo of your bank appears, you should fill in verification code you have received from your bank via sms message. After confirmation your payment is being processed.
3 – After payment ->you are going to be logged into your account in our system automatically. You’ll receive 2 emails (“welcome” and “payment confirmation”)
Should you encounter any issue, please have a look at the table of declined transactions by BrainTree: http://goo.gl/TpuzX9
There are the following reasons for that:
– we’ve got so many feedbacks in the past that on-line shops that use paypal gateway are not trustworthy.
– many of our clients doesn’t use or can’t use paypal account (Turkey and some other countries in Asia).
– everyone who has paypal account should use a credit or debit card to open it, so there shouldn’t be an issue
– a better way of processing payments, easier processing of bookkeeping
– and also the more advantageous conditions: available Option (not obligation) of automatic renewal of membership, the customer does not have to think about it in order to manage yearly renewal …
Anyhow, should you encounter further issues with a payment procedure, please contact us back.
Kind regards!
Zlatko
Zlatko, when I open account in https://www.braintreepayments.com : what account do I pay for? how much and how can I pay? In which account? I do not understand… Or, send me your invoice by my e-mail, because i want to pay directly from my bank account.
Hello Dusan,
thanks for getting back on this. Please choose one of three options based on which kind of product you are interesting in:
– single plugin
– full membership (in both cases you’ll be redirected to Braintree gateway)
– lifetime membership (the payment will be managed by PayPal)
https://www.ait-themes.club/wordpress-plugins/csv-import-export/
Hope it will help.
Best regards!
Zlatko