Do you have a pre-sale question or suggestion?

Feel free to write us your comment.

General

Can I use my AitTheme for more than one website?

Yes, every product purchased from www.ait-themes.club website has unlimited usage licence. Therefore you can use it & reuse it for as many websites or online projects as you wish.

What is the difference between free and premium version of your theme?

Free version does not include all the features we offer and is intended for non-commercial use or testing purposes. Premium version, on the other side, is the full version of AitTheme with all its features. Please read more about our free themes here.

Can I purchase single product (theme or plugin)? How?

Yes, it is possible to buy single theme or plugin. Go to detailed product page on www.ait-themes.club website and you can decide whether you want to purchase single product or membership. All our themes have also free version available to download which can be used for non-commercial or testing purposes.

How can I contact you?

All pre-sale questions can be submitted via Pre-sale Questions contact form on our website. Alternatively, you can send us e-mail to: info@ait-themes.club. However, if you already own any of Ait products and you’re looking for advice, please login to your Ait account and submit a question to our support team.

Can I ask question about AIT product I own via Pre-sale Questions form?

No, you shouldn't fill out Pre-sale form to submit questions about products that you already own. These should be addressed to our support team, not pre-sale. Please note that support is only provided to our customers who have a valid (not expired) product licence or membership. If you’re looking for support regarding the product you’ve purchased, please login to your Ait account and submit a question to our support team. In case your access to support has expired, please renew your product or membership in order to get access to updates & support again.

I cannot find any after sale trouble shooting forum, what should I do?

Please, feel free to post technical questions directly to our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/. Ait-Themes support team is ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time.

How are pages created by your Page Builder optimized for Google and other search engines?

AitThemes use microdata that are easily read by Google and other search engines. Even elements and widgets created with Page builder are visible to Google. With optimized html and images (with alternative attributes) you have a great starting point for getting the best organic search results. The rest is up to you and your content.

Memberships

How long is the full membership valid?

Validity of the full membership is 365 days from the day of purchase.

Is the full membership price a one-time fee?

Full membership price is a yearly fee. You will need to renew your membership on a yearly basis in order to keep your access to all AitThemes, plugins & updates.

There’s a special offer on full membership. What happens if I purchase it while my “old” membership is still active?

If you already have full membership (or one of its ancestors e.g. Directory membership, old Business membership), it’s validity will be prolonged by 12 months.

If you currently have any other membership (which does not include all AitThemes & features), you will have active both memberships at the same time. Full membership that you purchase at the special price will be active for 1 year from the day of purchase.

Please read further details in our blogpost Best price guarantee on your membership renewal.

I want to purchase Full Membership. What happens after the first year in terms of renewal cost?

In regards of renewal cost for your Full Membership, you will be charged the actual price of the membership at the time of purchase OR the initial price you’ve paid, whichever is LOWER. The rule is, you will never be charged more for the same membership package than the lowest price you’ve paid in the past. Please read more info: Best Price Guarantee on Your Membership Renewal.

Payments

I would like to buy one of your products. Can I pay using PayPal?

All payments for our products and services are being realized through Braintree payments only. This is a secure SSL encrypted payment system. You can choose to pay by credit or debit card. All payment information are processed and stored exclusively by Braintree payments. Paying by PayPal is not possible.

I’m trying to pay for the product but “Do Not Honor” (or some other) error message is poping up.

“Do Not Honor” decline message means that your bank is not willing to accept & process the transaction. Please contact your bank for more details. You can review the full list of decline codes here.

Free Themes

Is Ait Languages plugin included in Free Themes?

No, a free version of our themes do not include this plugin. Ait Languages plugin will become available to you after purchasing the full membership. This plugin will give you an option to make your website multilingual, the WP theme and your WP admin will be translated to 26 languages.

I’ve downloaded the free version of your theme and some of the features do not work. E.g. How do I add new item?

Free versions of AitThemes do not include all the features. For example Ait Toolkit or Ait Languages Plugin and many other things aren’t included. However you can create fully functional personal website for non-commercial use with our free theme. Or you can use it for testing purposes before purchasing the full membership. Read more about how do free AitThemes work.

Technical Details

Do AitThemes have RTL (right-to-left) Language Support?

No, unfortunately our themes do not have RTL support. We are not planning on adding RTL support in near future either.

Is there a demo content in AitThemes?

Yes, AitThemes include demo content. It’s up to you if you want to import it to your website or not. You can also export and import your own prepared content if you like. Watch our video tutorial on Importing demo content.

Are AitThemes compatible with budyPress or bbPress plugin?

We are sorry, we do not perform testing on compatibility between our products and the 3rd party plugins except the following ones: WooCommerce, EasyReservations, Revolutions slider, SEO Yoast. However, we have good experience with some other plugins such as MailChimp plugin, EssentialGrid or WP Super Cache.

ThemeForest customers

I bought your product on ThemeForest. Do you offer any discount for your TF customers?

Currently there is no discount or special offer available for TF customers. If you’d like to update to higher service, e.g. Full Membership, you can purchase it on www.ait-themes.club website and subsequently apply for refund from Envato. Please, apply for refund through your Envato account directly, it is not possible to get a refund through www.ait-themes.club website.

I bought AitTheme on ThemeForest more than year ago and it looks like I have no longer access to the updates or to your system where the theme is located. What can I do?

Your access to updates and to our system has expired. If you wish to update your theme you need to purchase the full membership from our club. It includes one year updates and support, unlimited usage licence and access to all our themes, plugins and graphics.

I bought AIT product on ThemeForest. How do I get access to support?

Please register here in order to get access to support.

Comments (7258)

  1. Albert

    Hi, About two years ago I purchased a few plugins for my directory theme. Why am I not able to download plugins that I purchased before?

    1. Zlatko

      Hello Albert,
      thanks for asking. Each of our products comes with an access to updates valid for a 1 year. Once you decide for Lifetime membership you’ll get unlimited access to product updates.
      Best!
      Zlatko

    1. Zlatko

      Hello Stephen,
      thanks for asking. If your site has the less page views than 5K you shouldn’t exceed the free package of mentioned value you’ll get as a credit FOR FREE: https://cloud.google.com/maps-platform/pricing/sheet/ . Please have a look also at the 2nd point in FAQ at: https://cloud.google.com/maps-platform/user-guide/pricing-changes/ We do not plan to reintegrate the maps by the other provider for the moment. Thanks for understanding.
      Kind regards!
      Zlatko

  2. hartwig

    hello. 2 questions regarding the ‘lifetime membership:
    – the cost of 199$ means that we pay it only once and for all our life we can use all present and future themes … correct?
    – the use of the themes is related only to 1 domain, or is it an UNLIMITED use of the themes of UNLIMITED number of domains???
    – Should the domains be property of us? I mean does my name or the company name need to be in the ‘WHO IS’-info or is this not important for you?
    – payment for the lifetime mebership: I am not sure tp have thepaypal account … is it necessary to have, or are there other ways to pay?
    THANKS
    Hartwig
    +393404168570

    1. Zlatko

      Salve,
      thanks for asking.
      – yes, the price includes lifetime access to all product updates as well as access to new products that we are intended to create and release for the market.
      – you can re-use any of our products for unlimited web projects, domains, etc
      – you can install/use our products for any kind of domain or the owner
      – Lifetime package can be purchased via paypal gateway only: https://www.ait-themes.club/lifetime-membership/
      Hope it will help.
      Best regards!
      Zlatko

      1. Steve

        You sell Lifetime licences, but when my client wants to purchase one, you dont answer his request and its been well over 24 hours! How are we suppose to purchase a lifetime licence when you do not respond…?

        Please check your email and send him a payment link so we can start using the themes please.. He sent on yesterday and its been over 24 hours…

        1. Zlatko

          Hello Steve,
          thanks for your message. Please find the answer sent via email with the subject: [IMPORTANT] Lifetime membership
          Hope you’ll find the informations useful.
          Best regards!
          Zlatko

          1. Tom

            Well after waiting so many days for you to respond to my request for a lifetime membership, I went a head and purchased the one year for ALL theme and all plugins and everything else that is included with the one year price. I find myself still waiting on you guys as nothing is active in my account and I must pay for plugins which should be included in what I paid for. My receipt even does not show on my account.

            I must say, I am getting a little tired of waiting on you guys.

            1. Zlatko

              Hello Tom,
              please check out your mail box even the spam folder too in case you did not received it.
              Secondly,
              customer Support is provided Monday to Friday from 8am to 5pm Central European Time. Thanks for understanding.
              Best regards!
              Zlatko

  3. Bonnie

    Hello,

    I been using this theme for my weibsite http://www.medihightec.com/home/
    And I tried to add more items on this site, but i think is already full, couldn’t add any more. It’s any way i can add it?

    Hope you can help me to fix it.
    thanks.

    1. Zlatko

      Hello,

      thanks for asking. There are no limitations for qty of items – anyhow please check out the current user packages as you might have been set some maximum of posts there: https://www.ait-themes.club/doc/how-to-create-registration-and-login-page-using-directory-type-theme/

      Secondly,
      please, check your theme/plugin versions with the latest ones if you can: You should be able to get an access to supported theme/plugin version by using AIT Updater plugin for free -> https://www.ait-themes.club/wordpress-plugins/ait-updater/ , the documentation you can find at https://www.ait-themes.club/documentation/#updater-plugin

      If it doesn’t help, I’d like to kindly ask you to check our knowledge base and/or documentation https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledgebase

      Should your issue still persists, please provide our Ait-Themes team with AIT SysInfo report: https://www.ait-themes.club/wordpress-plugins/ait-sysinfo/. Our technicians are ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites.
      Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.
      Thanks for understanding.

      Best!
      Zlatko

    1. Zlatko

      Hello John,

      thanks for asking. We are sorry, the system doesn’t offer upgrade option from Full Membership to Lifetime Package. Thanks for understanding.

      Best regards!
      Zlatko

    1. Zlatko

      Dobry den Petře,
      dakujeme za Váš dotaz: k tomu je zapotreby mat nainstalovany AIT Languages plugin: https://www.ait-themes.club/multilingual-support/
      Následne jednoduchým nastavením v admin časti: https://www.ait-themes.club/documentation/#multilingual-options
      S pozdravom!
      Zlatko

  4. Dimitris

    Hello, My name is Dimitris. I manage 2 dental websites (toothnews.gr and dental guide.gr).
    In dentalguide.gr we have more than 10.000 listings.
    I saw your themes and i want your help.
    First of all, which are the differencies between Directory and Business Finder?
    Finally, if i purchase the FULL MEMBERSHIP license (99, 00 $, correct?) i can you use all your themes (Directory, Bussiness Finder e.t.c) and Plugins in both different domain names (Events Pro, Item Reviews) ?

    1. Zlatko

      Hello Dimitris,
      thanks for asking.
      The main difference except the design is that Business Finder+ uses side search form.
      Secondly,
      Full Membership includes all of our products, all themes, plugins and assets.
      Best!
      Zlatko

  5. olivier

    We are a web agency and we would like to buy the full pack.
    Before that, could you confirm me that we can view the results of a search in grid on the directory plus theme ? It’s important for us because we have 200 results for a 1 town.

    1. Zlatko

      Hello,
      thanks for contacting us. Users are registered only into your website: after creating registration form: https://www.ait-themes.club/doc/how-to-create-submit-listing-page/
      or https://www.ait-themes.club/doc/how-to-create-registration-and-login-page-using-directory-type-theme/ and setting the user’s packages: https://www.ait-themes.club/doc/users-registration-packages-options/
      Best regards!
      Zlatko

  6. Nandyred

    Dear Zlatko,

    I have a Full Membership account and I use the “Photographer” theme.
    My little problem is:
    when I make a Portfolio item the medium thumbnails of the photos are too compressed.
    I remember that it was not always so. What happened? Please check my site and you will see.

    I waiting your answer,

    Thank you!

    Best regard,
    Nándi

    1. Zlatko

      Hello Nándi,
      Please, check your theme/plugin versions with the latest ones if you can: You should be able to get an access to supported theme/plugin version by using AIT Updater plugin for free -> https://www.ait-themes.club/wordpress-plugins/ait-updater/ , the documentation you can find at https://www.ait-themes.club/documentation/#updater-plugin

      If it doesn’t help, I’d like to kindly ask you to check our knowledge base and/or documentation https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledgebase

      Should your issue still persists, please provide our Ait-Themes team with AIT SysInfo report: https://www.ait-themes.club/wordpress-plugins/ait-sysinfo/. Our technicians are ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites.
      Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.
      Thanks for understanding.
      Kind regards!
      Zlatko

  7. gef

    Can a listing not have an address or a location on the map? Part of my listing are groups and organization that doesn’t have a physical location so I need these to appear in the listing but not on the map.

    1. Zlatko

      Hello Johnathan,
      thanks for asking. We are sorry, we have no bonuses for upgrade to Lifetime Membership Package at the moment.
      Best!
      Zlatko

    1. Zlatko

      Hello Bonnie,
      thanks for contacting us.
      Please, check your theme/plugin versions with the latest ones if you can: You should be able to get an access to supported theme/plugin version by using AIT Updater plugin for free -> https://www.ait-themes.club/wordpress-plugins/ait-updater/ , the documentation you can find at https://www.ait-themes.club/documentation/#updater-plugin

      If it doesn’t help, I’d like to kindly ask you to check our knowledge base and/or documentation https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledgebase

      Should your issue still persists, please provide our Ait-Themes team with AIT SysInfo report: https://www.ait-themes.club/wordpress-plugins/ait-sysinfo/. Our technicians are ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites.
      Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.
      Thanks for understanding.
      Best!
      Zlatko

    1. Zlatko

      Hello Jeroen,
      thanks for asking. Please login into your account that you have created via: https://www.ait-themes.club/affiliate-program/ where you’ll find requested links.
      Best!
      Zlatko

  8. Son

    I want buy a theme of AIT in Themeforest: Directory +.
    I will setup in localhost and active lisence with demo. After I will upload in to hosting with new domain. Do i have problem with lisence when i upload into hosting ?
    Thanks.

    1. Zlatko

      Hello Son,
      thanks for asking. No problem at all, each of our products comes with unlimited license – you can re-use it for unlimited web projects, domains, etc. https://www.ait-themes.club/terms-of-use/
      Best!
      Zlatko

    1. Zlatko

      Hi there,
      thanks for purchasing Lifetime Membership. The invoice will be sent via email as it is managed manually for the moment. Thanks for your patience and understanding.
      Best regards!
      Zlatko

    1. Zlatko

      Hello Dan,
      thanks for your message. Please provide us of your user name used to register in our support forum which will enable us to trace up your account.
      Best regards!
      Zlatko

  9. nollet

    Hello. i sent you a message with some questions circa 1 or 2 weeks ago. Did you manage to send me a reply? I woul dbe interested in buying the full package, but need to understand better how it works! Thank you. Hartwig Nollet

    1. Zlatko

      Hi there,
      thanks for getting back on this. Please find the answer posted at: https://www.ait-themes.club/presale-questions/comment-page-71/#comment-19316
      Kind regards!
      Zlatko

  10. SitesSemEspinhas

    Hi,
    I tried to get the lifetime membership on friday and it said you’ll send a lik to pay. Nothing happened and i want to start working on the project.

    1. Zlatko

      Hi there,
      thanks for contacting us back. Did you check also the spam folder, please? Anyhow, i have forwarded your request to our account manager in order to have a look closer at your issue. Kindly also note that a part of payment operation is managed manually and that’s why it takes some time.
      Thank you for your understanding and patience.
      Best!
      Zlatko

    1. Zlatko

      Hello,
      thank you for interesting in one of our products.
      How we could help you?
      A common way we provide communication /in English/ to our audience can be performed by posted pre-sale questions via comments or private emails only on http://www.ait-themes.CLUB. To all of our subscribers we offer an access to our dedicated support forum where we are ready to help with any theme kind of issue during website building. Customer Support is provided Monday to Friday from 8am to 5pm Central European Time. The ticked system offer ajax search during writing the words throughout our video tutorials, knowledge base and documentation.

      Therefore, feel free to post your idea or any request here or via private email. We’ll be glad to hear from you again.
      Thanks for understanding.
      Best,
      Zlatko

  11. Mikel

    Hello,

    I want to buy a lifetime membership but I would like to pay with credit card and I can only see that I have to insert my Paypal Email in this page: https://www.ait-themes.club/lifetime-membership/.
    Can I made the purchase in other way?
    Do you support in Spanish or just in English?

    Thanks and regards,

    1. Zlatko

      Hello Mikel,
      thanks a lot for interesting in our products.
      We are sorry, no Bank transfer, no Paypal payment gateway or any other payment option is not more available. We use a Braintree account and you should just be able to pay with your credit card or debit card directly.
      Any card information is processed by third parties, they are not stored on our server. The following cards are accepted: https://www.braintreepayments.com/en-sk/features/credit-cards

      The payment procedure should be as follows:

      1 – Fill in the data -> in check out form you can insert your personal or company data as well as the data provided by payment card
      2 – After sent the form -> 3D secure check must be confirmed. You’ll receive verification code on your mobile. This method of verification is available as far as the service is provided by your bank (it’s supported by AitThemes). Consequently, as a new windows with logo of your bank appears, you should fill in verification code you have received from your bank via sms message. After confirmation your payment is being processed.
      3 – After payment ->you are going to be logged into your account in our system automatically. You’ll receive 2 emails (“welcome” and “payment confirmation”)

      Should you encounter any issue, please have a look at the table of declined transactions by BrainTree: http://goo.gl/TpuzX9

      There are the following reasons for that:
      – we’ve got so many feedbacks in the past that on-line shops that use paypal gateway are not trustworthy.
      – many of our clients doesn’t use or can’t use paypal account (Turkey and some other countries in Asia).
      – everyone who has paypal account should use a credit or debit card to open it, so there shouldn’t be an issue
      – a better way of processing payments, easier processing of bookkeeping
      – and also the more advantageous conditions: available Option (not obligation) of automatic renewal of membership, the customer does not have to think about it in order to manage yearly renewal …

      Anyhow, should you encounter further issues with a payment procedure, please contact us back.

      Best regards!
      Zlatko

    1. Zlatko

      Hello Craig,
      thanks for interesting in directory product/s.
      I am not sure whether i have understood you correctly, anyhow please have a look at the documentation pages where you can find detailed info how to create the content of item custom post type:
      https://www.ait-themes.club/doc/items/
      Best regards!
      Zlatko

  12. 360 Web Firm

    I am not sure why you offer FREE themes when you cannot even use the plugins that go with it. I installed the directory+ theme to have a look before I was to purchase the Lifetime licence and I cant do crap with it because I need the AIT elements toolkit plugin installed which is NOT free.

    How can I see if this is going to work for me when I cannot even do anything with the free theme?

    1. Zlatko

      Hello,
      thank you for interesting in our products. Free theme version offers quick way to get know the administration of the theme.
      Full demo admin is not available, but you can have any of our products (from http://www.ait-themes.CLUB) at no risk as we offer 10 days of money back guarantee. You can play around with the themes, plugins etc, and once you are interesting to upgrade your subscription into Full Membership – no problem, you can do it within 30 days by paying the difference between the prices.
      In addition – all of our products – themes, plugins are kept always compatible with the latest versions of WordPress, PHP, Revolution Slider, WooCOmmerce plugins etc.
      Thanks for understanding.
      Best regards!
      Zlatko

  13. carla

    Hello,

    i would like a refund with your Directory+ theme. It is faulty and like my previous email the sidebar keeps deleting itself.

    Can you please get back to me

    Thank,
    Carla

    1. Zlatko

      Hello Carla,
      thanks for your message. Please provide us of your user name or purchase code in order to let us to trace up your account and have a look closer at your issue.
      Secondly,
      we would highly appreciate if you could provide us also of some detailed info of the bug that you have encountered. Did you check also our demo preview site? Please kindly also note that we perform double check before release new theme version…
      Best regards!
      Zlatko

  14. gaju

    Dear Sir,

    I have purchase full membership plan of $99. The amount was debited from my account and I have not get any benefit. when I was contact you there are showing that “you are not subscribed any Product”

    Amount was debited from my credit card.

      1. Zlatko

        Hello Tom,
        we have received the confirmation that an account has been created today which is the first important step, the second one is to proceed the payment via Braintree gateway.
        The more info you can find in email communication between our team and sales@360webfirm.ca. Thanks for understanding.
        Best!
        Zlatko

  15. clav

    HI,
    I send you this message because i’m surprise that i don’t receive any mail concerning the end of my offer. Now i ned to reinstall my wordpress website and don’t have access to themes and plug in i have paid.
    I working with this theme since a long time but this time i’m unhappy.

    1. Zlatko

      Hello,
      thanks for contacting us back. Could you please provide us of your user name used to register into our support system, please? https://system.ait-themes.club
      It will help us to trace up your account and have a look closer what happened with your account.
      Thank you for understanding.
      Sincerely!
      Zlatko

    1. Zlatko

      Hello Cristina,
      thanks for interesting in our products. Each of our products comes with a license that allows you to re-use theme, plugin, etc for unlimited web projects, domains, installations etc.
      It is not allowed to re-sell directly to a 3rd party customer any of our products.
      Hope it will help.
      Best regards!
      Zlatko

    1. Zlatko

      Hello,
      thank you for interesting in one of our products. How we could help you?

      A common way we provide communication /in English/ to our audience can be performed by posted pre-sale questions via comments or private emails only on http://www.ait-themes.CLUB. To all of our subscribers we offer an access to our dedicated support forum where we are ready to help with any theme kind of issue during website building. Customer Support is provided Monday to Friday from 8am to 5pm Central European Time. The ticked system offer ajax search during writing the words throughout our video tutorials, knowledge base and documentation.

      Therefore, feel free to post your idea or any request here or via private email. We’ll be glad to hear from you again.
      Thanks for understanding.
      Best,
      Zlatko

  16. Luiz

    Good Morning

    I am creating a portal, In this portal will be about Boat and Marinas and will have reservations of services and stay of boats.
    I would like to know more about plugins that I can add to the theme.

    Thank you

    Luiz Bedoni Junior

    1. Zlatko

      Hello Luiz,
      thank you for your interesting in our theme/s. I am not sure which exactly theme you like the more, anyhow:
      Here is the the list of themes compatible with AIT Languages plugin that come with integrated a 3rd party developer’s booking plugin http://www.easyreservations.org :
      – https://www.ait-themes.club/wordpress-themes/hoteliour/
      – https://www.ait-themes.club/wordpress-themes/gourmet/
      – https://www.ait-themes.club/wordpress-themes/anchor/
      – https://www.ait-themes.club/wordpress-themes/coffeebar/
      – https://www.ait-themes.club/wordpress-themes/ristorante-2/
      – https://www.ait-themes.club/wordpress-themes/beachclub/
      – https://www.ait-themes.club/wordpress-themes/hair/
      we’d like to inform you that there is an issue with the new version of plugin easyReservations and our themes which support this a 3rd party developer’s plugin.
      We are working hard to fix incompatibility with new version asap in all supported themes (within coming days).
      Meantime, we recommend to do not update easyReservations plugin to latest version 4 where were made many changes in the core of plugin. Changes cause incompatibility problem with our themes and necessary is redesign and fix compatibility in all themes which support easyReservations plugin.

      If you have already updated plugin to version 4, we recommend you to contact plugin developer to get previous version of plugin which works with our themes well.
      Official plugin website: http://easyreservations.org/

      Thanks for understanding.
      Best regards!
      Zlatko

  17. Karl

    Hi, i have Event Guide theme and want to modify slider speed. I want to make slider little bit slower, that images wont change so quickly. How can i change Event Guide home page top slider speed?

    Thanks for help
    Karl

    1. Zlatko

      Hello Karl,
      thanks for your comment.
      Please check out the answer sent via e-mail a few hours ago.
      Should you have further theme-regarding questions feel free to contact our support forum directly at: https://system.ait-themes.club/support/ which allow us to answer you much more efficiently.
      Thanks for understanding.
      Best regards!
      Zlatko

    1. Zlatko

      Hello Ricardo,
      thanks for interesting in our products.
      Basically offer regarding the Lifetime membership you can find at: https://www.ait-themes.club/pricing-sign-up/
      In other words, once you subscribe you’ll get an unlimited access to all of our products with access to support forum and product updates, moreover you can re-use any of our products for unlimited web projects, domains, etc. No problem.
      Should you have further questions, feel free to contact us back.
      Thanks for understanding.
      Kind regards!
      Zlatko

    1. Zlatko

      Hello Kelly,
      thanks for asking. We are sorry, we have no Amazon payment plugin. There are PayPal Payments, PayPal Subscription and Stripe Payments plugins available in our portfolio: https://www.ait-themes.club/wordpress-plugins/
      Secondly, we do not perform compatibility testing with a 3rd party developers plugins, i am not able to recommend any of Amazon plugins.
      Thanks for understanding.
      Kind regards!
      Zlatko

    1. Zlatko

      Hello Bonnie,
      thank you for interesting in one of our products. How we could help you?
      A common way we provide communication /in English/ to our audience can be performed by posted pre-sale questions via comments or private emails only on http://www.ait-themes.CLUB. To all of our subscribers we offer an access to our dedicated support forum where we are ready to help with any theme kind of issue during website building. Customer Support is provided Monday to Friday from 8am to 5pm Central European Time. The ticked system offer ajax search during writing the words throughout our video tutorials, knowledge base and documentation.

      Therefore, feel free to post your idea or any request here or via private email. We’ll be glad to hear from you again.
      Thanks for understanding.
      Best,
      Zlatko

Leave a Reply to Zlatko Cancel reply

Your email address will not be published. Required fields are marked *

Your comments help us to improve our products and services so we keep recording them. We use the comment also for future reference. For further details please see our privacy policy

Pre-sale Questions